Executive Manager – Small Business Banking (Gold Coast, QLD)

See yourself in our team

At CommBank, our Small Business Banking (SBB) team is driven by a shared purpose: to support Australian small businesses in achieving their goals. We build deep relationships with our customers and communities, delivering tailored financial solutions through both in-branch and remote channels.

This is an exciting opportunity to lead a dynamic region within a high-performing business unit. We’re looking for a strategic and people-focused leader to continue delivering strong results and support the ongoing success of our Gold Coast and Far North Queensland teams.

Do work that matters

As an Executive Manager, you will lead the financial, customer, and risk performance of the Gold Coast and Far North Queensland regions. You’ll manage and develop a team of branch-based Business Bankers, ensuring they are equipped to deliver exceptional customer experiences and business outcomes. You’ll also play a key role in shaping the broader performance of Small Business Banking across Queensland.

More Specifically You Will:

• Execute strategic initiatives aligned with Business Banking priorities.
• Build and maintain a high-performing, customer-centric culture.
• Lead recruitment, retention, and engagement strategies to support team success.
• Deliver strong outcomes across customer advocacy, financial performance, and risk management.
• Partner with Customer Service Network (Branch) peers to drive regional business growth.
• Proactively manage operational and compliance risk, including data quality and AML/KYC obligations.
• Support team capability in credit origination processes for lending up to $1.25M.
• What we’re looking for
• Execute strategic initiatives aligned with Business Banking priorities.
• Build and maintain a high-performing, customer-centric culture.
• Lead recruitment, retention, and engagement strategies to support team success.
• Deliver strong outcomes across customer advocacy, financial performance, and risk management.
• Partner with Customer Service Network (Branch) peers to drive regional business growth.
• Proactively manage operational and compliance risk, including data quality and AML/KYC obligations.
• Support team capability in credit origination processes for lending up to $1.25M.
• What we’re looking for
• Demonstrated leadership experience in Business Banking.
• A genuine passion for people leadership, with a focus on coaching, mentoring and growing high-performing teams.
• Proven success in delivering financial and customer outcomes in a high-volume environment.
• Experienced in commercial lending, credit structuring and driving business growth.
• Ability to build a culture of accountability and proactively manage both financial and non-financial risk.
• Degree qualified in finance or business (postgraduate qualifications preferred).
• CAA and FRSA Tier 2 Accreditation.

Why Join Us

At CommBank, we are committed to building a brighter future for our people, customers and communities. We create exceptional teams by attracting and developing great talent and empowering individuals to thrive. Our inclusive culture celebrates diversity, encourages curiosity and supports continuous learning.

At CommBank, you can be you.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 19/10/2025