Sr Product Manager - Hype-Personalization

As the Senior Product Manager for Hyper-personalization, you will be responsible for: 

• Formulating the vision and value proposition for the personalization platform. 
• Guide to platform product strategy and roadmap through research and analysis. 
• Collaborate with business stakeholders to inform use case strategy. 
• Contribute to people/process enablement and outcome measurement within client experience 
• Lead cross-functional teams to ensure alignment and execution. 
• Implement audience segmentation and engagement strategies. 
• Integrate data, AI/ML, experimentation, and analytics into the personalization platform. 
• Collaborating with technology architecture and development teams to ensure seamless integration of personalization features, including MarTech. 
• Integrate growth strategies with positive investment behavior and account health opportunities; partner with Marketing and CDAO to formulate approach across the client experience. 
• Influencing and storytelling to communicate the vision and impact of Hyper-personalization initiatives to executive leadership. 
• Ensure governance and compliance in platform operations. 
• Defining strategies and contributing to annual planning to achieve business objectives. 

Qualifications

The Ideal Candidate Will Have:

• Proven experience in cross-functional leadership and strategic thinking. 
• Strong collaboration skills across various divisions and organizations. 
• Executive presence and the ability to influence and communicate effectively. 
• Strong understanding in AI/ML, analytics, and technology architecture, including MarTech. 
• Ability to manage complex programs and engage deeply with stakeholders. 
• Comfort with ambiguity and the ability to make informed decisions. 
• Business acumen to define strategies and inform annual planning. 
• This role offers significant potential for career growth, including: 
• Proven experience in cross-functional leadership and strategic thinking. 
• Strong collaboration skills across various divisions and organizations. 
• Executive presence and the ability to influence and communicate effectively. 
• Strong understanding in AI/ML, analytics, and technology architecture, including MarTech. 
• Ability to manage complex programs and engage deeply with stakeholders. 
• Comfort with ambiguity and the ability to make informed decisions. 
• Business acumen to define strategies and inform annual planning. 
• This role offers significant potential for career growth, including: 

Career Growth

• Opportunity to shape the future of Hyper-personalization in Personal Investor and Vanguard 
• Exposure to executive leadership and strategic decision-making 
• Ability to drive impactful initiatives that enhance customer engagement and business growth 
• Development of expertise in cutting-edge AI/ML and marketing technology platforms 
• Expansion of cross-functional leadership and collaboration skills 
• Contribution to the overall business strategy and annual planning 

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.