Software Business Analyst

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

Be at the heart of R&D shaping flagship products for the years ahead. You’ll join our Customer Software team inside R&D to drive understand business needs, requirements, and outcomes for high-profile initiatives that will be the flagship of our product portfolio for the upcoming years. This is a role for an action-oriented Business Analyst who knows how to operate in a global company to get things done— working in a cross functional team, you’ll be collaborating across functions, aligning diverse stakeholders, and ensuring complex work moves from concept to release.

Why This Role Matters

• Act as a trusted advisor to business stakeholders, product owners, and delivery teams—modelling requirements, refining scope, and ensuring the right outcomes land in the hands of our customers.
• Your work will sit in the heart of the R&D organization, interfacing with Clinical, Regulatory, Quality, and more, and will be visible across our Connected Care ecosystem.
• You’ll be recognised as a subject matter expert, helping guide decisions that shape our next generation of customer software.

What You’Ll Do

• Use business analysis to demonstrate and deliver value: evaluate business processes, anticipate requirements, and partner with delivery to shape practical, elegant solutions—using appropriate modelling tools and techniques.
• Own requirements and feature scope: decompose work with Product Owners, articulate solution needs and integrations, and contribute to business cases that drive prioritisation and investment.
• Facilitate cross-functional collaboration: engage Clinical, Regulatory, Quality, and other teams to ensure their considerations are built into what we design and release.
• Champion clarity from ambiguity: gather and challenge requirements, partner with the UX function, and ensure consistent implementation in our experiences.
• Assess and improve solutions: perform gap analyses, understand dependencies, and support the wider product team through the software lifecycle.

What You’Ll Bring

• Strong knowledge of gathering and prioritising requirements for complex software products; familiarity with Agile delivery; and the ability to balance regulatory compliance with delivery speed (medical-device context).
• Excellent communication and influencing skills and experience working across multiple technology platforms.
• Approximately 5–6 years as a Business Analyst in software/product development, leading requirements and design for solutions that span multiple teams and systems.
• Proven drive around improving ways of working—reducing friction, enabling faster delivery, and ensuring a better experience for our product teams; influencing change across peers.
• Background in regulated or highly complex environments.
• Action-oriented and delivery-focused; comfortable navigating ambiguity and creating clarity for peers, teams and leaders.
• Collaborative and relationship-driven, able to align diverse, global stakeholders in a matrixed environment.
• Resilient, adaptable, and always seeking continuous improvement.

What Will Energise You

• Making a tangible difference for patients and clinicians through software.
• Getting life-changing products into people’s hands faster by unblocking teams and enabling better delivery.
• Solving complex problems at scale and contributing to a culture of collaboration, growth, and continuous improvement.

What We Offer

An attractive remuneration package and flexible extra-legal benefits

An extensive onboarding and training program

An enjoyable work environment with attention to life-work balance and homeworking

A stimulating environment with growth opportunities and opportunity to meet multi-disciplinary colleagues across the globe

This is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day. Be part of something purposeful and APPLY now by clicking on the link below and see your career grow!

Cochlear Summary

Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always. Cochlear is the global market leader in implantable hearing solutions including cochlear implant systems (CI) and bone anchored hearing aids (Baha™).

Equal Opportunities

Cochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age. In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment.