Privileged Access Management (PAM) Operations, Officer

Who we are looking for.

As a Privilege Access Management Operations, Officer you will be a member of our highly technical production support team, who supports security for the unstructured data environment. You will be focused on the daily goal of meeting established business Service Level Agreements (SLAs) and/or Service Level Objectives (SLOs) for the bank's internal/external customers, through the utilization of the Enterprise monitoring and triage tools provided. Emphasis on problem resolution, root cause investigation, third level problem detection, vendor engagement, maintenance of event/outage logs and assistance with hardware and software patch/product updates

What you will be responsible for

As Privilege Access Management Operations Officer, you will

• Participate in security incident response activities related to privileged access. 
• Investigate security incidents involving privileged accounts, coordinate response efforts, and implement necessary remediation measures.
• Develop and maintain PAM policies, standards, and procedures. 
• Stay up to date with evolving PAM technologies, industry trends, and regulatory requirements related to privileged access.
• Provide 24x7 coverage in handling major incidents along with application 

What We Value

These skills will help you succeed in this role.

• Excellent PAM design, implementation, and support experience
• Project Management
• Ability to work within Production Management
• Flexibility in working in shifts and weekends

Education & Requirements

• Bachelor’s degree
• Minimum of 2 years' experience with CA PAM Privileged Access Management (PAM) Architecture, Design and Server onboarding
• Experience in account onboarding and management
• Strong working knowledge of CA PAM core architecture, vault management, password management, policy management, integrating Servers, application password management using CA PAM
• Willing to work in 24x7 work environment.
• Excellent communication and presentation skills
• Strong knowledge of Privileged Access Management principles, practices, and technologies, including privileged account management, session monitoring, and credential vaulting.
• Experience with access control mechanisms, least privilege principles, and role-based access control (RBAC)    

Preferred Qualifications

• Any PAM related certifications
• Knowledge of CA PAM deployment in DR environment and experience of onboarding.
• Familiarity with industry-leading PAM solutions such as CyberArk, Beyond Trust, or Thycotic.

Salary Range:

$70,000 - $115,000 Annual

The range quoted above applies to the role in the location specified. If the candidate would ultimately work outside of the location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.