Tax Processing Senior Associate

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Tax Processing Senior Associate plays a critical role in supporting the full lifecycle of client service delivery - from the initiation of opportunities to the completion of solutions. This position provides high-quality administrative and operational support to ensure seamless processing and delivery of tax-related services. The ideal candidate will demonstrate ownership, reliability, and the ability to serve as the on-site resource for colleagues without direct management responsibility.

Key Responsibilities

• Manage tax processing activities including scanning/autoflow, document merging, e-filing, and assembly
• Coordinate engagement letter production and distribution
• Provide CRM support to ensure accurate tracking and reporting of client data
• Assist with engagement billing, accounts receivable support, and related financial processes
• Serve as a resource to peers by providing feedback, coaching on tools and processes, and helping to raise overall quality standards
• Partner with internal teams to ensure projects are completed accurately, on time, and in compliance with firm standards
• Uphold confidentiality while managing sensitive client and firm information
• Adapt to seasonal peaks with flexibility and a proactive approach

Qualifications:

• 3–5 years of administrative or project coordination experience, ideally in professional services or U.S. taxation
• High school diploma required; coursework or degree in Business or Office Administration preferred.
• Intermediate Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
• Demonstrated reliability and ownership; comfortable being the on-site go-to without formal people-management authority
• Proven experience coaching peers (giving feedback, teaching tools/process, raising quality)
• Ability to quickly learn and navigate multiple systems including CCH®, GoSystem®, DocuSign®, SharePoint, and Adobe Pro
• Strong written and verbal communication skills; client-service mindset
• Proactive, organized, and able to multitask in a deadline-driven environment
• Ability to handle confidential data with discretion and adapt to peak-season pressures
• Flexibility to work in-office at least 4 days a week and occasional overtime (10–15% annually) during peak times
• Willingness to travel occasionally for training or meetings

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $20.75 - $46.75 per hour.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.