BOTTEGA VENETA Client Advisor

Summary

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Job Description

How You Will Contribute:

• Achieving monthly individual sales targets by embodying the brand and utilizing the BV way to sell
• Deliver a memorable retail experience through: initial contact (body language and greeting), assessing the client's needs, make the client dream (romance the product), offering excellent after sales service/follow up
• Learn from Store Manager and store team how to maximize business opportunities     
• Establish and nurture strong and trustful relationships with all the clients to surpass their expectations.
• Perform with energy, is proactive, does not give up and actively researches ways to improve results/solve problems.
• Collect the feedbacks from customers on the collection and provide them to the Store Manager
• Gather information on competitor activity, visiting competitors, read editorials, magazines etc
• Contribute to team work, adapts to different personalities, is flexible, seeks support from and provides support to colleagues
• Ensure interior and exterior of store is maintained to company standards
• Assist in maintaining inventory accuracy

Who You Are:

• Minimum 2 years relevant experience in the luxury retail industry
• Possess initiative, meticulous and details oriented
• Demonstrate enthusiasm and exhibit passion for the brand and retail industry
• Able to work independently with minimum supervision and guidance
• Prior working experience in the luxury industry preferred but not mandatory
• Ability to communicate in more than 2 languages
• Team player with ability to perform in fast pace environment

 Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibility to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to changing world. As an Equal Opportunity Employer we welcome and consider applications form all  qualified candidates, regardless of their background.

Job Type

Regular

Start Date

2025-11-02

Schedule

Full time

Organization

Bottega Veneta Thailand