Head of Sales, India & Subcontinent

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

We are seeking an experienced and visionary Head of Sales, India & Subcontinent, to drive sales growth, to ensure excellent customer experiences within the sales processes and to foster collaboration with the wider Wilhelmsen Ships Service (WSS) team.

The Head of Sales contributes to the development and execution of WSS strategic plans, commercial best practices, and customer experience solutions. This position reports to the Area Vice President – Sales & Customer Service (CS) for the relevant Sales & CS Area. The Head of Sales closely collaborates with Marine Product Solutions (MPS), especially towards the technical sales functions within MPS. The Head of Sales is a “centre of gravity” for the Territory, acting as a bridge between internal stakeholders to ensure that WSS way of working and strategies are implemented within the context of the local market and Customer requirements.

In this key leadership role, you will guide the sales team to achieve ambitious targets, mentor and support team members, and build lasting partnerships with key customers. You will drive proactive sales efforts, manage opportunities, and ensure the team's development and performance align with company values.

Main Responsibilities

• Lead the Territory’s sales team by fostering the right culture with customer centricity and collaboration at its core.
• Drive profitable sales growth for maintenance solutions products/services and facilitate and enable profitable sales growth across all other solution areas.
• Set Sales Activity Plans and build the sales pipeline to hit the targets as specified  
• Ensure the correct and effective use of all key internal systems such as CRM tools etc., in your Territory.
• Report on account performance, customer development and take corrective actions
• Be a role model to the sales team by having extensive customer contact and deal closing focus
• Ensure customer contracts generate the most optimal return through proactive contract management
• Evaluate the performance of the sales team members and provide feedback, direction, support and coaching to the team
• Ensure an account team approach between Sales, Technical Sales, Customer Services (Local and Central) and Credit
• Lead periodic meetings to secure a strong and results oriented sales team, also including the technical sales and Customer Service functions¨
• Lead or contribute to local marketing events, as agreed with relevant stakeholders
• Provide input on value propositions, commercial models, and customer experience solutions and implement global sales strategies, policies, campaigns and initiatives
• Secure compliance according to agreed global sales governance framework, policies, and processes, including Compliance, Legal and Credit policies.

What we are looking for

• Bachelor’s degree or equivalent marine qualification preferred.
• Minimum of 10 years of progressive sales experience, with a strong preference for candidates who have demonstrated leadership and people management capabilities within the maritime industry.
• Strong communication, presentation, and stakeholder management skills.
• Ability to lead, coach, and motivate sales teams in a matrix organization. Leadership & People Management experience preferred
• Ambitious and results oriented with demonstrated sales achievements
• Commercially minded with experience in establishing and maintaining win-win relationships with customers, incl. contract and pricing negotiations
• Solution orientated with experience in (or at minimum passion for) change management and establishing thriving, can-do team cultures.
• Strong communication and stakeholder management skills
• Preferably experience working in a matrix organisation
• Experience with IT and CRM systems and digitally curious

How To Apply

Sounds interesting? If you see yourself fitting into this role, please let us know why the role interest you. Apply online through our career portal at https://www.wilhelmsen.com/careers/ under Current Vacancies by creating a ‘Candidate Home’ account and thereafter upload your resume and a motivational letter.

Work Location: Andheri, Mumbai, India

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