Communications and Engagement Advisor

Job Description

The Opportunity

We are seeking a proactive and detail-oriented individual with a strong background in communications and engagement to join our team on an 18-month fixed term contract.

In this dynamic role, you will contribute to building strong customer relationships and partnerships to help achieve the communications and engagement objectives of the Wellington Transport Alliance (WTA). This position plays a key role in shaping and delivering communications and stakeholder engagement initiatives that support the planning, delivery, and operation of WTA activities.

Key responsibilities include, but are not limited to:

• Supporting the Communications and Engagement Team in developing a deep understanding of customer and stakeholder needs and expectations.
• Ensuring customers and stakeholders receive clear, accurate, and timely information from WTA across multiple channels.
• Facilitating meaningful engagement with communities impacted by WTA activities, ensuring transparency, empathy, and responsiveness.
• Monitoring WTA’s engagement performance, analysing customer trends, and sharing actionable recommendations with teams to improve service delivery and responsiveness.
• Providing timely, accurate, and effective responses to Parliamentary Questions, media enquiries, and Official Information Act (OIA) requests, with close tracking of response quality and timeliness.

About You

To be successful in this role you will ideally have/be:

• Tertiary qualification in a relevant field (preferred)
• Current class 1 driver’s licence
• 1-3 years’ experience in a communications and/or engagement role. 
• Proven communication skills with external and internal stakeholders  
• Good influencing skills 
• Basic understanding of road construction techniques and methodologies (preferred)
• Basic understanding of Te Ao Māori principles and values (preferred)
• Experience working in a construction or maintenance environment (preferable)

The Benefits

In addition to a competitive salary, you will have access to a range of other great benefits such as:

• Increased KiwiSaver employer contributions after service milestones
• BP fuel discounts
• Job security, professional development and career progression opportunities
• Access to family scholarship programmes to support their tertiary study
• Excellent discounts at a wide range of retailers
• Access to free confidential counselling and support services for you and your family

About Wellington Transport Alliance

The Wellington Transport Alliance (WTA) is a collaborative partnership between NZ Transport Agency, Fulton Hogan, and WSP. Together, the alliance is responsible for managing the maintenance and operations programme for the state highways and roading networks across the Greater Wellington Region. The WTA is committed to delivering high service standards to both the region’s road users and the Greater Wellington region network.

Sound Like You?

If this is the role you have been waiting for, to challenge the status quo and work within a high-performing team, then apply today.

An appointment to this role will be made when the right candidate is found, so do not delay!
 

All successful candidates must under-go and pass a pre-employment medical and drug screen.

We celebrate and embrace diversity across our business and are committed to equal employment opportunities.

We believe in the value that diversity brings to our team and people who share our REAL values are encouraged to apply.