Overnight Clinical Coordinator (LMSW)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community.  

Purpose of Position: The clinical coordinator works creatively and effectively within the community to engage clinically complex unsheltered clients through use of motivational interviewing, harm reduction techniques with a housing first approach. The position serves as part of an outreach team responding to 311 community calls, assists with housing placements, and meets clients “where they are at”. The position works in conjunction with MOC teams. 

Schedule: Saturday and Sunday 11:00 pm to 7:00 am

Salary Range: $32.14 to $35.71

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

• Canvass, engage, and be a presence in specific areas with a high concentration of unsheltered clients. 
• Outreach new and current clients in promoting service goals and escorting clients when needed. 
• Respond to special assignments from DHS, Community officials, and other organizations. 
• Respond to 311 calls regarding unsheltered individuals. 
• Escort clients to appointments and move ins to safe havens and permanent housing. 
• Document client engagements, area reports, and special assignments in MOC and DHS databases 
• Prepare reports on shift activities and client status. 
• Provide program support regarding clinical assessment of clients and need for hospitalization, coordinate 9.58 as needed. 
• Support other teams on shift with assessments for individuals, when needed, due to safety concerns and advocate for additional services.  
• Oversee your shifts Code Blue/Code Red canvassing with emphasis on training new staff to the process and ensure assessments are being completed for clients. 
• Canvass for vulnerable individuals during Code Blue, Code Red, and during other appropriate times 
• Assist in training of new staff and participate in group trainings for current staff. 
• Attend staff meetings, training programs and supervision meetings; participate in program evaluation and improvement. 
• Participate in at least four (4) overnight quarterly counts of homeless individuals living on the streets of Manhattan.  
• Drive outreach vehicle: safely around Manhattan and outer boroughs 
• Ability to work some holiday shifts required. 
• LMSW license required within 3 months of hire. 
• Understanding of housing first and harm reduction models preferred 
• Drive outreach vehicle: safely around Manhattan and outer boroughs 
• Ability to work some holiday shifts required. 
• LMSW license required within 3 months of hire. 
• Understanding of housing first and harm reduction models preferred 

Qualifications/Educational Requirements

• Valid driver's license and a driving record that meets the agency's auto insurance guidelines (including no suspensions within the last 3 years) 

Skills, Knowledge and Abilities 

• Ability to multi-task/work in a fast-paced environment 

• Strong Interpersonal Skills

• Strong written and verbal skills 

• Team Player

• Good Judgement

• Proficiency in Spanish/Chinese dialect and English preferred 

Computer Skills:

• Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook 
• Able to use or learn other electronic databases, programs, and funder-related software, such as Mocapp, Streetsmart and CARES 

Physical Requirements

• Frequent walking and standing,  
• Ability to lift up to 30lbs such as client belongings during moves. 

Work Environment

• Office and field work; all weather 

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.