Mailroom Supervisor

Who We Are

Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas hence the name "Helena". We now have 450+ locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry. There are many facets to our company including product development, sales, operations, precision technology and manufacturing, just to name a few.

About The Job

The Mailroom Supervisor plays a key role in ensuring smooth mailroom operations while overseeing a small team at Helena's Corporate office.

WHAT YOUR DAY WILL LOOK LIKE

• Supervises the daily operations of the mailroom, including oversight of Mailroom Associates.
• Manages and prioritizes print job requests, working directly with employees to ensure timely completion.
• Requests service on machines and orders supplies as needed.
• Keeps weekly or monthly logs for meter readings, postage machine usage, mail pieces, etc.
• Provides backup coverage for the front desk Receptionist as needed. This includes answering the front door buzzer to admit vendors, visitors, etc.
• Answers e-mails and phone calls in a timely manner.
• Takes all mail to post office at the end of the day.
• Prepares and ships packages through U.S. mail/UPS/FedEx.
• Operates FedEx Express powership computer and verifies all FedEx Express bills for payment.
• Prepares and ships packages through U.S. mail/UPS/FedEx.
• Sorts mail according to destination and type such as returned letters, adjustments, bills, orders and payments.
• Investigates and implements quality improvements for the mailroom.
• Interfaces occasionally with vendors of mailing equipment.
• Examines outgoing mail for appearance and applies appropriate postage.
• Maintains daily count of postage issued through postage meter.
• Provides assistance to other departments as needed (i.e., relocating supplies, office furniture, boxes, etc.).
• Required to drive a company vehicle.
• Provides excellent customer service to all internal and external customers.
• Other work-related duties as assigned by leader.
• Reliable and regular attendance is required.
• Follows all company policies and procedures.

Education & Experience

• High school diploma or equivalent is required.
• Two years of work experience in mailroom operations or a related administrative/logistics role is required.

Skills & Qualifications

• Working knowledge of Microsoft Office is required.
• Organizational skills.
• Ability to stand for long periods of time.
• Customer service skills.
• Written and verbal communication skills in English are required.
• Communicating in Spanish is a valuable skill at Helena.
• Valid U.S. driver's license is required to drive a company vehicle.

Successful completion of a drug test and background check is required for all positions at Helena.

WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB

The work environment for this position is that of a typical office environment where the noise level is mostly quiet. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand and sit. You may be occasionally required to lift or move up to 10 pounds.

Benefits At Helena

• Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO!
• Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).
• Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount.
• Three-year vesting on company match with 1,000 hours of service.
• Up to 15 days paid time-off plus 9 paid holidays.
• Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay.
• Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you.
• Free Short & Long-Term Disability.
• Up to 80 hours of paid Parental Leave.
• Education Assistance.
• And much more!

For more detailed information about our benefits, visit helenacareers.com/benefits.

STAY CONNECTED TO THE HELENA POWERHOUSE!

Follow us on social @HelenaCareers or visit us at helenacareers.com.

Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.