Shipping/Receiving Clerk
ODL.com
Office
Zeeland, MI, United States
Full Time
Responsible for the data entry and auditing of pick tickets, bill of lading preparation, receiving document data entry, freight claim processing, filing, and other office duties as assigned. Order inventory for distribution centers. General reception, telephone and office supply coordination are included with this position. Performs Material Handler functions as needed. Has a heightened awareness of the warehouse and office interrelationship, as well as cross-train as the Team Leader backup.
What You'Ll Get:
- Health, Dental, and Vision insurance
- 401(k) with company match
Tuition Reimbursement
- Paid Vacation and 8 Holidays
Health Club Reimbursement
Bonus Program
Wellness Program
What You'Ll Do:
- Daily preparation of in-transit receiving documents for Material Handlers and assigning Build to Order locations for incoming product.
- Crossed trained to perform Material Handling functions as needed.
- Preparation of picking documents for Material Handlers to ensure on-time shipping of all orders.
- Communicates all shipping, receiving and in transit activities on a daily basis.
- Ability to order inventory from all manufacturing locations into other Distribution Centers.
- Enters purchase orders and communicates to various vendors.
- Receives inbound materials into system, verifying and identifying information and quantity to packing slip or purchase orders, informs Team Leader of any discrepancies and communicates accordingly via correct form.
- Creation and confirmation of packing lists (shippers), bills of lading and skid labels in system, verifying and identifying information and quantity to picking documents.
- Confirms online order acknowledgements in a timely manner as requested by specific customers.
- Processing and entry of all returns (RMA’s) in the system.
- Assist in the processing and filing of all freight claims with appropriate carriers.
- Provide assistance with maintaining inventory accuracy through daily cycle counts as determined by bin location schedule.
- Prepares cycle count batches (minimum of 3 per week) to ensure our inventory accuracy meets the desired goal.
- Assist Team Leader in the development and maintenance of spreadsheets and reports.
- Answer incoming phone calls, maintaining a positive and courteous rapport with other team-members, customers, and contacts in other distribution center locations.
- Manage ordering, inventory and secure storage of all office supplies, general tools, and miscellaneous warehouse supplies.
- Maintain facility office in a clean and orderly condition.
- Other duties as assigned.
What You'Ll Need:
- High school diploma or equivalent.
- A minimum of 3 years warehouse experience or equivalent combination of education and experience. Previous leadership experience, or experience working with minimal supervision are also a plus. Prior shipping/receiving/customer service experience desired.
- Must have a valid forklift permit or the ability to learn how to drive a forklift.
- Must be a responsible self-starter with strong organization and time management skills.
- Must be highly dependable, able to work independently, and mature enough to work safely and responsibly in a warehouse environment.
- Experience or ability to learn RF scanners.
- Must be fluent in English, knowledgeable of Spanish, and have a professional, polite phone personality.
- Excellent interpersonal skills and written communication skills.
- Strong commitment to doing quality work in serving internal and external customers.
- Strong computer skills to include knowledge of ERP systems, databases and the MS Office suite.
What We Do:
Driven by continual innovation and trusted customer partnerships, ODL is a visionary building products leader delivering a full breadth of high-quality door and insulated glass offerings. With an expanding portfolio of entry doors and doorlights and industry’s leading lineup of blinds between glass, we feel our best days are ahead of us. Our purpose is to Make Your Life Better™ with everything we do and every product we make.
We have intentionally cultivated a culture of recognition and personal accountability. Our employees have rated ODL as a Great Place to Work® for several years running in all countries of operation.
Headquartered in Zeeland, Michigan, ODL was founded in 1945. Today, thousands of employees work at one of our fourteen global locations. Visit our careers page to learn more about culture and opportunities at ODL.
ODL is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform essential duties, and to receive other benefits and privileges of employment. We believe that diverse points of view lead to greater success!
Shift
First Shift (United States of America)Shipping/Receiving Clerk
Office
Zeeland, MI, United States
Full Time
October 3, 2025