Posting Clerk - Temporary (90 days)

Full time conversion possible after 90 days

Job Summary:

Under the direction of the System Director Business Office and Supervisor-Cash Posting & Patient Financial Services, performs posting of all payments and adjustments from patients and third party payors manually and electronically in multiple computer systems with accuracy. Completes batch reports daily. Responds to insurance inquiries concerning status of accounts. Must be able to work with constant interruptions. Exhibits the values of F.I.R.S.T. (Friendliness, Innovation, Respect, Service and Trust).

Essential Functions, Duties And Responsibilities:

1. Records patient and insurance payments to patient accounts by electronic and manual posting. Within a minimum of two different organizational computer systems.
2. Records and verifies the accuracy of contractual adjustments based on each insurance payer rule (manually check for primary, secondary, tertiary) on patient accounts by electronic and manual postings making all adjustment edits. Within a minimum of two different organizational computer systems
3. Demonstrates the knowledge to maneuver and work for posting purposes in multiple websites.
4. Maintains and researches all electronic & manual payments posted to the unidentified payment accounts. Poster will resolve all credits accurately either by giving paperwork to refund clerk, adjustment or resolving to correct account.
5. Identifies new payment and adjustment rejection errors and reports them to the Supervisor timely.
6. Accurately keys claim adjustment reason codes to each payment identified by the payer or identify account if biller review is required.
7. Completes all batch reports, spreadsheet and balancing daily with 100% accuracy.
8. All monies and payer remits with adjustments must be posted accurately by the end of each month.
9. Contacts insurance companies directly with any payment or recoupment questions
10. Accurately balances multiple insurance payments within several remits and in multiple systems. 
11. Demonstrates a commitment to professional accountability and growth to maintain and expand knowledge and skills.
12. Contributes to the achievement of the mission and philosophy of the Organization.
13. Contributes to the effective operations of the Organization by demonstrating dependability in job performance.
14. Demonstrates a commitment to incorporating the core concepts of patient family centered care into practice (dignity, respect, information sharing, and participation).
15. Demonstrates a commitment to the development and implementation of shared governance across the Organization.
16. Performs other related duties as assigned.

WORKING CONDITIONS, HAZARDS AND PHYSICAL EFFORT:

Average work station area with normal levels of noise. Minimal physical exertion. Must be able to work with constant interruptions. Must have excellent keystrokes per minute with accuracy. Excellent communication skills. Must have knowledge of personal terminals, calculators, PC, printers, and copier. The task of this job does not involve exposure to blood, body fluids, or tissue. Must be able to move or position 25 lbs. independently. May require occasional overtime.

Contacts With Others:

Contact with Associates, patients, visitors, insurance carriers, physicians' offices staff and collection agencies.

Equipment Used/Special Skills Required:

Personal terminals, calculators, PC and printers, copier and microfiche view. Excellent communication skills. In-depth knowledge of third-party payor benefits required.

Qualifications

One to three (1-3) years clerical experience preferred. Five to seven (5-7) years of healthcare billing and collection experience preferred.