General Manager - Workplace Health & Safety

CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Emerald, Longreach, Woorabinda, Gladstone, Bundaberg and Hervey Bay

A new organisational structure, designated HR team and the implementation of a new Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being an Employer of Choice.

Purpose of the Position

The General Manager of Workplace Health and Safety is responsible for leading the development and performance of the Risk, Workplace Health & Safety and Compliance functions, positioning them as best-practice partners that support service delivery teams.

This role plays a key part in ensuring the long-term sustainability of CQID, with accountability for maintaining Risk and Compliance with industry standards, developing and managing WHS systems and policies and processes related to non-service delivery compliance - safeguarding both the organisation's reputation and operational performance.

Responsibilities And Duties

• Lead, supervise and support direct reports, collaborating with internal and external stakeholders to identify and implement best-practice corporate policies and procedures that enhance risk management and workplace health and safety outcomes.
• Design, review, and enhance WHS systems, policies, and integrated reporting frameworks to ensure regulatory compliance, operational effectiveness, and strong support for service delivery functions.
• Develop and execute strategies that foster a positive safety culture focused on compliance and performance, incorporating planning, implementation, monitoring, reporting, and evaluations processes.
• Oversee the accurate reporting and documentation of workplace injuries and incidents, and lead the development and implementation of appropriate risk mitigation strategies.
• Drive continuous improvement across quality and accreditation systems to maintain consistent, high levels of compliance organisation-wide.
• Provide expert WHS advice, training, and support to operational teams and external service providers, ensuring alignment with organisational standards.
• Support the implementation of the organisation's risk management policy and monitor risk reporting activities.
• Manage the rollout and maintenance of the risk management framework, including responsibility for the Master Risk Register.
• Serve as the organisation's WHS Officer and primary point of contact with regulatory bodies and authorities.
• Prepare and present business reports related to risk, health, and safety, including monthly and quarterly performance reports.
• Ensure compliance with all relevant quality and safety standards and frameworks, such as HSQF, ISO 9001:2015, ChildSafe standards, and appliance WHS legislation.

Qualifications And Experience

To be successful in this role you will need to demonstrate capability in the following areas:

• Aboriginal or Torres Strait Islander Heritage and connection to community and culture (non-Indigenous candidates will be considered if there are no suitable Indigenous candidates)
• You hold relevant tertiary qualifications and a combination of relevant skills, knowledge and experience leading corporate functions including and not limited to: Workplace Health & Safety - Cert IV of higher required
• Holds a current C Class Queensland Driver's Licence
• Current Working with Children Check, 'Blue Card'
• Holds or is willing to obtain a First Aid and CPR Certificate
• Sound knowledge of relative frameworks and standards relating to the organisation as well as any relative legislation, regulations, and best practice operations
• Ability to build effective relationships, negotiate and provide high level strategic advice and coaching to the management team
• Experience at successful service delivery to Aboriginal and Torres Strait Islander people