Contracts Manager

About Cardo Group

Cardo Group is a leading provider of building maintenance and improvement services to social housing providers and public bodies across the UK. With over 1,000 colleagues operating in South Wales, the South West, London, the South East, the Midlands, and Scotland, we continue to expand with ambitious plans for nationwide growth.

We deliver a comprehensive range of services tailored to the needs of our clients and their residents, including:

• Retrofit and energy efficiency upgrades
• Responsive repairs, voids, and disrepair (including damp & mould)
• Compliance and statutory servicing
• Refurbishment and project works
• Mechanical and electrical (M&E) services
• Commercial building maintenance
• Planned maintenance aligned to the Decent Homes Standard

At the heart of our work is a commitment to delivering high-quality services that improve homes and enhance lives.

We are equally dedicated to creating a positive and inclusive workplace. Diversity drives innovation, and inclusion builds stronger teams. At Cardo Group, every individual is valued, respected, and empowered to succeed. We celebrate differences, champion equality, and ensure our workforce reflects the diverse communities we serve.

Cardo Group are currently looking to recruit a Contracts Manager covering the Cardiff area.

The Contracts Manager will be responsible for managing, coordinating, and overseeing contracts related to social housing maintenance, voids, refurbishment, and new build projects. This role ensures that all projects are delivered on time, within budget, and to the required quality and compliance standards.

The successful candidate will work closely with internal teams, contractors, suppliers, and local authorities to support housing services and improve outcomes for residents.

Accountabilities/Responsibilities:

• Manage the end-to-end delivery of contracts related to repairs, maintenance, voids, refurbishment, and construction projects within the social housing portfolio.
• Ensure contracts comply with statutory regulations, health and safety legislation, and internal policies.
• Monitor contractor performance against KPIs, SLAs, and budgetary targets.
• Lead on procurement activities in collaboration with the procurement team, including tender preparation, evaluation, and contract award.
• Conduct regular site visits to ensure works are completed to agreed standards.
• Develop and maintain strong working relationships with external contractors, residents, and internal stakeholders.
• Manage contract variations, change orders, claims, and dispute resolution processes.
• Prepare regular reports for senior management on progress, risks, and financial performance.
• Support sustainability, energy efficiency, and social value objectives within project delivery.
• Ensure resident satisfaction through effective communication and responsive service delivery.

Key Skills & Experience:

Essential:

• Proven experience in contract management within the social housing, construction, or property services sector.
• Strong knowledge of housing legislation, building regulations, and procurement practices.
• Excellent project management and organizational skills.
• Ability to manage budgets, schedules, and contractor relationships effectively.
• Strong negotiation and communication skills.
• Familiarity with JCT and NEC contract forms.
• Understanding of health and safety regulations and CDM requirements.

Desirable:

• Experience working in a local authority, housing association, or not-for-profit environment.
• Membership of a relevant professional body (e.g., RICS, CIOB, CIH).
• Relevant qualifications in construction management, surveying, or contract law.

Qualifications:

• Degree or HNC/HND in Construction Management, Quantity Surveying, or a related field (or equivalent experience).
• SMSTS/SSSTS and other health & safety qualifications desirable.

Why Join Cardo Group?

At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity.

We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

✅ Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.

✅ Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.

✅ Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging.

At Cardo Group, EDI is more than a policy, it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.

Join us and be part of a company that values you—exactly as you are.