Phlebotomist

Essential Job Responsibilities and Duties  

Establish rapport with donors to ensure overall service satisfaction

Conduct routine venipuncture for plasmapheresis and collect donor samples

Respond and assist with donor reactions during the donation process

Monitor collection equipment to facilitate the health and safety of the donors 

Set up, disconnect, and operate the plasmapheresis machine to include; troubleshooting, documentation, and evaluation of any message displays

Disconnect donors by removing the needle from the venipuncture site and dispose of all contaminated disposable equipment into a biohazard container

Ensure proper calibration and maintenance of plasma autopheresis machines to include; daily, weekly, monthly, and quarterly maintenance of all equipment in the donor floor area

Maintain equipment and work area cleanliness in between donors 

Responsible for accurate documentation of collection records

Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future

Maintain an open line of communication with Management

Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors

Ability to accept performance feedback in a professional manner

Regular attendance and arriving on time to all scheduled shifts and mandatory meetings

Other duties as assigned

Qualifications

High school diploma or equivalent required

Minimum one (1) year work experience preferred

License or certification where required by state

Requirements

Strong oral and written communication skills

Provide a pleasant customer service experience

Ability to read and interpret directions and instructions

Perform basic math calculations

Basic computer skills

Reasoning ability to identify, interpret and apply appropriate information

Physical Requirements

Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear

Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee

Manual dexterity to perform all phases of donor plasmapheresis

Ability to stand for extended periods of time for up to four (4) hours at a time

Ability to lift, tug, pull up to fifty (50) pounds

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