Customer Order Administrator (12 months)

Are you eager to take your career to the next level? If yes, we encourage your application for Customer Order Administrator (12 months) role!

In this role you will be entering and handling customer orders via the business/ERP systems accurately and in a timely manner and keep Sales Offices continuously updated on the status of the orders

By joining us as a Customer Order Administrator (12 months) in Cluj-Napoca, this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!

In This Role, Your Responsibilities Will Be:

• Ensuring the on-time and complete entering of multi business unit orders in our system
• Checking trade compliance issues for each order

• Generating Order Acknowledgements

• Keeping a close contact with internal customers/Sales Office to advise of any delays and problems
• Keeping the Sales Office advised at all times of the status of all orders and provides correct and on time answers to all queries regarding the ongoing orders
• Providing constant status updates to European Sales Offices
• Conducting data management activities using the ERP system
• Maintaining accurate and updated Business Systems
• Managing the common mailbox and ensure all emails are actions in a timely manner

Who You Are:

You enjoy keeping in contact with the client regarding their order status and additional information, ensuring the client’s needs are met in a timely manner. You consistently apply a business driver and marketplace focus when prioritizing actions. 

You adjust communication content and style to meet the needs of diverse collaborators.  You serve as a partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.

For This Role, You Will Need:

• University Degree

• Experience in a customer service or similar role
• Proficiency in English language (verbal and written)
• Good knowledge of Microsoft Office applications (Excel, Word and PowerPoint)

Preferred Qualifications that Set You Apart: 

• Knowledge of Oracle, CRM

Our Culture and Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.