Platinum Relationship Manager-Household-BRANCH BANKING-Relationship Management

Platinum Relationship Manager

Department Retail Liabilities - Branch Banking Location Hyderabad Reporting Relationship Branch Manager / Deputy Branch Manager Grade Name Senior Manager Age 30 Min – 40 Max Grade M4

Job Description:

• Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. 
• Ensures high levels of customer service orientation and application of bank policy. 
• Cross sells existing bank products to customers. 
• Informs customers of new products or product enhancements to further expand the banking relationship. 
• Plans and conducts special sales initiatives and events for prospective and existing clients. 
• Coordinates with other group companies to provide seamless access to other products. 
• Maintains complete relationship record for assigned customer accounts. 
• Tracks customer complaints/queries and turnaround times for customer satisfaction

Job Requirements:

• Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. 
• Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc 
• Understanding of MF and Insurance an added advantage Customer orientation, 
• High energy and drive. 
• Go getter attitude. 
• Self-motivated with a passion to achieve.