Student Worker - Baylor Experience and Admissions Representative (BEAR)

Job Title: Baylor Experience and Admissions Representative (BEAR) 

Job Classification: Business Operations, Student

Department: Undergraduate Admissions

Hiring Manager: Leelee Nelson

Contact: leelee_nelson@baylor.edu

Work Schedule: 8 hour a week minimum, up to 20 hours a week

Desired Length of Employment: Spring/ongoing 

Pay Rate: $10/hr

Job Description:

ABOUT US           
The Baylor Experience and Admissions Representatives (BEARs) are a select group of students who work with Baylor Undergraduate Admissions. BEARs go above and beyond to serve guests and ultimately display the values and character of the Baylor family. These students share their Baylor experience with prospective students, parents, and other university guests in order to facilitate and enhance student recruitment for Baylor University. BEARs will work out of the Hurd Welcome Center. BEARs are paid $10 an hour and there are opportunities for raises and leadership roles. Work schedules are flexible and built around your class schedule and availability.  

RESPONSIBILITIES 
BEARs are involved in several recruitment and enrollment activities hosted by the Office of Undergraduate Admissions and our campus partners: the most important being our daily campus tours.  Other activities include but are not limited to welcoming families to Baylor, checking in prospective students for their tour or events on campus, giving and driving tours, printing lanyards, mingling with guests, cleaning the office and shuttles, recruiting athletes and working though files and inquires on Slate (the Admissions database).  To be able to accomplish these tasks efficiently and effectively, new BEARs, known as CUBs, are trained and peer-mentored by current representatives and professional staff on subjects ranging from admissions and enrollment, residence life, student involvement opportunities, academics, athletics and more. 

MINIMUM EXPECTATIONS & REQUIREMENTS 
Candidates seeking to become team members should actively demonstrate enthusiasm, excellent communication skills, dependability, responsibility, respect for self and for others, leadership skills, and most importantly, pride for Baylor University. In addition, candidates must meet the following requirements: 
1.   Be enrolled as a full-time student (12 credit hours minimum) at Baylor University. 
2.   Work at least 8 hours per week and 5 weekend events per semester.   
3.   Attend all mandatory trainings and subsequent staff meetings. 
4.   Exhibit professionalism and excellence in all things, including appearance, co-worker interactions, and guest interactions. 
5.   Must be able to conduct a 90-minute walking tour of campus, drive a golf cart shuttle (after approval from Baylor Risk Management), stand for extended periods, lift about 10-15 pounds, and assist with set up and tear down of recruitment events. 

CORE VALUES 
1.   Self-Development - As you BEAR you will develop personal and professional skills that will benefit you for the rest of your life. You will be a stronger candidate in any professional field you pursue because of this job.  
2.   Teamwork - As a BEAR, you will learn how to collaborate and work with a team of people. The team has the potential to be your community at Baylor and give you lasting friendships.  
3.   Above and Beyond Service - As a BEAR, you will be challenged to go above and beyond in every interaction with guests. Our goal is to “Bring’em Home” through our intentional and over the top customer service.  
4.   Resilience - As a BEAR, you will learn how to withstand or to recover quickly from difficulties and adapt to changes. You will be more confident in yourself and your abilities because of this job.

• Perform business operations duties for assigned area of responsibility 
• Provide excellent customer service to clients  
• Ability to prioritize and take initiative 
• Assist with various projects, activities and tasks related to business operations 
• Ability to comply with University policies  
• Maintain regular and punctual attendance 
• Employer: Baylor University
• Work Location: Mark and Paula Hurd Welcome Center 
• Work Address: 905 S University Parks Dr, Waco, TX