Claims & Underwriting Administrator

We are looking for an experienced Claims and Underwriting Administrator to join our Insurance Policy Administration team. This role will be based at our Head Office in Cape Town.

Responsibilities:

• Acceptance of claims from client, brokerage or related third party
• Capture of new business policies
• Endorsements and Amendments
• Renewal of policies
• Post-loss underwriting
• Analyse claims
• Rejection of claims
• Understanding fundamentals of rejections , analysing Assessor reports
• Ensure completeness of claims from clients
• Ensure existence of cover
• Negotiating claims settlements
• Follow up with Insurer regarding the progress of claim
• Liaise with client on all aspects of claim
• Notification to client of completion and repudiation of claim
• Dealing with client queries
• Liaison with Insurers and Brokerage Sales force to ensure correct claims administration
• Bank confirmations
• Renewals of policies

 Requirements:

• Computer literate
• Minimum 4 years experience in short term insurance claims and underwriting (essential)

Competencies:

• Accuracy
• Devotion to quality
• Performing under pressure
• Adaptability
• Client-focused
• Assertiveness

Qualifications:

• Grade 12 (Matric)
• RE5 
• NQF 5 (Minimum NQF 4)