Associate - Website Support Analyst

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

Inviting applications for the role of Associate, Website Support Analyst! 

In this role, you will be required to demonstrate analytical and research skills 

Responsibilities

• This role interfaces with internal and external customers and supports teams in our international offices. 
• The candidate must be flexible and able to multitask across a variety of job duties 
• Create high quality content from existing websites by following client instructions and mock-up. 
• Usage of appropriate WordPress template / module. 
• Proof reading the content that is ported to new site and making sure it goes with the flow. 
• Participate and contribute in calls with international teams, operational team meets & training sessions 
• Work overtime when needed to meet critical deadlines 
• Complete adhoc tasks and projects as needed 
• Ability to prioritize workload and meet strict deadlines. 

Qualifications we seek in you! 

Minimum Qualifications

• Graduate in any stream 
• Good experience on WordPress/website building/website designing role. 

• Focused And Detail-Oriented

• Adaptability / Ability to Multi-Task 
• Good communication skills (written & spoken) 
• Good MS Office Skills / Presentation Skills 
• Willing to work in night shifts 

Preferred Qualifications/ Skills

• Experience working with WordPress 
• Knowledge of HTML, JavaScript, NodeJS, React JS, MySQL and CSS 
• Website building and designing 
• Should be able update/port content on Web pages, Landing pages using WordPress CMS. 
• Knowledge of non-WordPress CMS, Duda, Mono and Responsive website platforms would be an added advantage 
• Knowledge of Plugins and Theme Customization would be an added advantage 
• Basic Knowledge of Wrike and Salesforce would be an added advantage 
• Basic Knowledge of SEO (Metadata, Image Alt text, Image Optimisation, Redirecting defunct URLs etc) 
• Lead AI-first transformation – Build and scale AI solutions that redefine industries  
• Knowledge of HTML, JavaScript, NodeJS, React JS, MySQL and CSS 
• Website building and designing 
• Should be able update/port content on Web pages, Landing pages using WordPress CMS. 
• Knowledge of non-WordPress CMS, Duda, Mono and Responsive website platforms would be an added advantage 
• Knowledge of Plugins and Theme Customization would be an added advantage 
• Basic Knowledge of Wrike and Salesforce would be an added advantage 
• Basic Knowledge of SEO (Metadata, Image Alt text, Image Optimisation, Redirecting defunct URLs etc) 
• Lead AI-first transformation – Build and scale AI solutions that redefine industries  

• Good Communication Skills

• Basic Coding Skills

Why Join Genpact?

• Make an impact – Drive change for global enterprises and solve business challenges that matter  
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.