Branch Manager-Kiambu

Key Responsibilities

• Achieve profitability targets through revenue maximization and prudent cost management. 
• Grow and monitor the branch’s liability and asset portfolios to achieve business targets; 
• Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling; 
• Overall management of the branch through efficient utilization of resources. 
• Delivery of excellent customer service through maintenance of high service standards. 
• Ensure compliance to Enterprise-Wide Risk Management Framework.
• Motivate, coach and develop a high performing team.

The Person

For the above position, the successful applicant should have the following: - 

• A University Degree from a recognized institution. 
• Minimum of 8 years’ experience in General Banking; 6 years as a Branch Manager in a Bank set up.
• Experience in Sales, Personal/Business/or Retail Banking. 
• Experience Credit Analysis and administration. 
• Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration. 
• Demonstrated consistent high performance in role(s) held in the last three years 
• A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge. 
• Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations 
• A good understanding of risk, credit policies and procedures. 
• Strong leadership skills with demonstrated competences in championing high performance management.
• Excellent planning, organization, problem solving and analytical skills

KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation, National Bank of Kenya, and all associated companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in the management of subsidiaries. Related documentation:  Group Name Change,   Name Change Certificate,  KCB Advise on Non-Operating Holding Company,  KCB Group Structure,  Kenya Gazette Notice.