TWA Senior Instructional Designer (Temporary Work Assignment - 11 months)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

•  Be responsible for the development of highly engaging and interactive learning solutions using industry standard e-learning software.
• Apply advanced adult learning theories into practical, application-based learning design and development with the ability to convert strategies to effective and engaging learning experiences.
• Ability to manage multiple priorities and to drive business metrics. Lead projects with clear timelines, realistic milestones, and risk mitigation strategies.
• Effective stakeholder management, communication and conflict resolution
• Possess the ability to work in a team environment to design, develop and build blended learning experiences.
• Partner and collaborate with other learning professionals and business partners in delivering a globally consistent learning experience.
• Develop comprehensive measurement strategies for all learning solutions to demonstrate business impact and effectiveness.
• Communicate effectively in visual, oral and written form and deliver engaging presentations to business leaders.
• Acquire and apply new technology skills to instructional design practice.
• Be a thought leader in instructional design and innovation.

• Must be able to communicate in English as per business standards
• Design learning that reflects an understanding of the diversity of learners, including the demonstrated understanding of cultural differences that may apply
• Extensive experience in Instructional design application with the ability to convert strategies to effective and engaging learning experience
• Proficient user in Articulate 360 (Storyline, Rise, etc.) and Adobe Captivate
• Ability to trouble-shoot issues within Design Tools (Articulate & Captivate)
• Experience working in an agile and waterfall design environment
• Ability to work in a team environment to design, develop and build blended learning experiences
• Acquire and apply new technology skills to instructional design practice to drive innovation
• Proven e-learning design and development experience and experience designing, developing and delivering emerging learning solutions including game-based learning, video creation, simulations and immersive scenarios requiring multiple branching elements strongly preferred
• Demonstrated thought leadership and the ability to drive innovation
• Demonstrated ability to apply concepts, techniques, and theory of other disciplines to instructional design assessment strategies
• Proven experience as a project management lead and Instructional Designer in a corporate and financial services area
• Software skills MUST have been applied / used in a recent position, able to share features of the tools used
• Highly proficient in the use of Project Management tools ,Microsoft Office Products, Word, PowerPoint, Excel and Project are a must
• Excellent analytical skills, experience with using learning management systems to drive the delivery of training solutions

• An education degree or certification in Performance Technology, Instructional Design, Adult Learning or Teaching is strongly preferred

AXP employees will maintain their current salary and may be eligible for a completion bonus at the end of the temporary work assignment. The completion bonus is up to 5% base salary for laterals in band and up to 10% base salary for stretch assignments. The completion bonus amount will also be pro-rated to reflect the length of the assignment.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.