Travel Administrator, HRMS - Dubai, UAE

Job Purpose

The Travel Administrator will be responsible for managing and coordinating all travel, visa, and immigration requirements for Control Risks (HRMS) Global Operations. This includes ensuring that all travelers and travel bookers receive high-quality service, and that company travel complies with policy, legal, and duty of care obligations. A strong focus will be placed on administration, reporting, and supporting the Travel Manager in ensuring operational efficiency.

Closing Date: 27 August 2025

Task And Responsibilities:

• Coordinate all aspects of travel, including flights, accommodation, ground transportation, and visa arrangements.
• Provide general travel-related administration, ensuring accuracy and adherence to company policies.
• Maintain accurate records of all travel documentation and ensure proper filing and retrieval.
• Ensure compliance with Travel Security & Health Policy and Company Travel Policy.
• Support benchmarking of travel providers to secure competitive airline fares and accommodation rates.
• Maintain and update the ISOS Travel Tracker and internal databases for traveler monitoring and accuracy.
• Process, review, and track supplier invoices, ensuring accuracy and timely submission.
• Handle ad-hoc administrative tasks and projects assigned by the Travel Manager.
• Ensure high attention to detail and prioritization of tasks to meet strict deadlines.
• Ability to work independently and as part of a team.
• Demonstrate flexibility in working outside of standard hours, as required by operational demands.

Requirements

Qualifications, Experience, And Specialist Skills:

Preferred

• Bachelor's degree in Travel & Tourism (or equivalent qualification).
• IATA diploma
• Minimum of 3 years' experience in corporate offshore travel coordination
• Strong geographical awareness and understanding of international travel logistics.
• Knowledge of visa and travel documentation processes.
• Strong administrative background, with experience in data reporting, compliance, and document control.
• Excellent interpersonal and communication skills.
• Proven ability to manage multiple priorities and deadlines effectively.

Essential

• Knowledge of airline GDS systems
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Competencies

• Highly organized with strong administrative and coordination skills.
• Effective under pressure and adaptable in a fast-paced environment.
• Strong initiative, self-motivation, and ability to work independently.
• High standards of integrity, confidentiality, and professionalism.
• Committed to continuous improvement and service excellence.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• Private medical insurance
• Annual Housing Allowance
• Compulsory monthly employer contributions to the DIFC Employment Workplace Saving Scheme
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.