Technical Business Analyst - with Underwriting Experience

Who Are We

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

Role & Responsibility

Responsible to lead business analysis functions for medium to large-scale projects and enhancements. Formulates and defines system scope and objectives based on user needs, a thorough understanding of applicable business systems, and industry best practices. Creates or modifies processes and procedures to solve problems, considering technical feasibility and desired results.

This role works closely with vendor partners, team members, business and IT leaders to elicit and document business needs and requirements.

A candidate for this position must be a self-starter and able to work in a varied, fast-paced environment as part of a service delivery function for client

Essential Job Functions:

1. 1.     Responsible to lead business requirements gathering for projects and enhancements.
2. 2.     Responsible for managing and facilitating communications between IT teams, business, and vendors.
3. 3.     Assists in formulating and designing system scope and objectives based on user needs and thorough understanding of business processes.
4. 4.     Identifies, evaluates, and recommends potential solution options, supports the resolution via projects and enhancements through to production deployment.
5. 5.     Performs operational support activities to triage and research production support issues, advocates for business users, and manage resolution of production defects through to production deployment.
6. 6.     Provides subject matter expertise and guidance to project team members concerning P&C insurance and system implementations.
7. 7.     Relies on experience and judgment to plan and accomplish goals. Participates in the full software development life cycle (SDLC).
8. a.     Collects and defines requirements
9. b.     Translates into functional design documents
10. c.     Participates in technical design

Requirements

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Technical Experience

Communication Skills

Technical Writing Skills

Other Functions:

Qualifications:

• Bachelor’s Degree preferred (preferably in MIS, IT, or Business)
• 8-10 years’ experience preferred
• Excellent problem solving and analytical skills
• Experience writing business requirements and functional specs
• Demonstrated knowledge of SDLC
• Experience with UI/design specs/wireframes
• Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access)
• Knowledge of UML and BPMN
• Knowledge of activities, tasks, practices and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements
• Knowledge of formal methodologies for planning and executing application development, enhancement, or support
• Knowledge of tools and techniques for design, development, and support of Client/Server applications
• Ability to write business requirements and functional specifications
• Strong writing and communication skills.
• Strong customer service orientation (responsive, consultative, collaborative and accurate).
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
• Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
• Strategic thinking; Applies organizational acumen to identify and maintain focus on key success factors for the organization.
• Superior attention to detail.
• Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities.
• Ability to work effectively as part of a team.