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Onboarding & KYC Case Specialist

UBS.com

Office

Hong Kong SAR, Hong Kong SAR

Full Time

City

Hong Kong Sar

Job Type

Full Time

Country / State

Hong Kong Sar

Function Category

Operations

Join Us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

  • UBS Business Solutions SA
  • UBS Recruiting

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your Team

  • We’re looking for a KYC Specialist to:
  • be the KYC subject matter expert and specialized practitioner for Client Advisor (CA) and Market Team Head (MTH) queries on complex cases
  • own the end-to-end operational KYC activities (including periodic renewals) and validate to ensure that all documentation provided are of the highest quality
  • support team members to clear PKR volume spikes across Front Service Office (FSO)
  • maintenance of credibility and good relationship with client advisors/market team heads for collaborative outcomes
  • expected to stay current with regulatory changes and requirements around client KYC
  • actively participate in initiatives that streamline and improve KYC processes, provide feedback, ideas comments to Team Lead to improve and drive processes towards further efficiency.
  • contribute and play a part in shaping the future of KYC processes and be a change influencer.
  • You will be working closely with the FSO Team as well as close partnership with CAs and MTHs to ensure all client records are compliant with Anti- Money Laundering
  • (AML) and Know Your Client (KYC) regulatory standards in a timely fashion.

Your Expertise

• solid banking experience or at least a bachelor’s degree in a banking/ finance related discipline and experience in a similar role dealing with wealth management clients and/ or supporting client advisors
• solid IT skills, ideally with UBS programs as well as willingness to learn new tools and processes
• ability to work accurately and efficiently, with excellent organization and communication skills
• knowledge of relevant AML/CFT laws and guidelines and conversant with our Bank’s Compliance Due Diligence (CDD) requirements. Relevant prior KYC experience in private banking environment is required
• strong communication skills and able to relate to colleagues of different seniority
• clear and effective communicator, for report-write ups and providing advice.
• able to build credibility and good relationship with client advisors/market team heads for collaborative outcomes
• familiar with tools such as Cosima/Factiva and AppSuite, adaptable and organized with a positive can-do attitude

About Us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

How We Hire

We may request you to complete one or more assessments during the application process. Learn more

Onboarding & KYC Case Specialist

Office

Hong Kong SAR, Hong Kong SAR

Full Time

October 3, 2025

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UBS

UBS.com

UBS