Senior Independence and Wellbeing Practitioner (Redeployment - 20866)

Suffolk County Council

Address: West Suffolk House, Bury St Edmunds, IP33 3YU – Hybrid  

Salary: £34,434 per annum (pro rata for part time)

Hours: 37 hours per week, flexible working options available 

Contract: Permanent

A great opportunity has arisen to join the Digital Care Team as a Senior Independence and Wellbeing Practitioner - Digital Discharge working at West Suffolk House within Adult Social Care. 

Reimagine The Possibilities.

Your role and responsibilities 

You will work as part of the Digital Care Team to support patients, families and staff to use the Cassius Service particularly as part of the discharge pathways. Working closely with social workers, and other Independence and Wellbeing Practitioners and staff from across the locality to get the best outcomes for people as well as health colleagues both within the hospital and community settings.

This role will give you great hands-on experience of care technology in practice and delivering change. This work is rewarding and fast-paced.

Specific Tasks Include:

• Supporting other professionals to consider care technology as part of discharge planning.
• Support care technology assessment.
• Supporting community referrals to prevent hospital admissions, linking in with Integrated Neighbourhood Team Coordinators.
• Managing the referral process (including benefits tracking and recording).
• Supporting communication and awareness raising of Cassius.
• Managing decisions about eligibility.
• Support the Alcove Team in prioritising installations.
• Delivering training to therapy teams – both hospital and community based.
• Shape and develop the role in line with business needs and changes.
• Working as part of an integrated team with NHS, Social Care and Cassius.

You Will Need

• Excellent communication skills.
• The enthusiasm to contribute to a multi-agency approach for responding within urgent timescales. 
• Resilience under pressure and the ability to remain positive when challenged. 
• Ability to adapt to changes within the role as and when required.
• Excellent knowledge of care technology and Cassius and how this can positively improve quality of life and maintaining adults’ independence.

You can view a full list of requirements in the Job and Person Profile (Word).  If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. 

The Team

This team seeks to improve the quality of life and independence of the people we work with by providing care technology at the earliest opportunity in an adult’s journey.  Within the digital care team, we continue to develop changes to improve the service to ensure we are providing care technology to those most in need. In particular with these roles, we will focus on minimising a person’s stay in hospital whilst maximising the opportunities our teams have to work with people in a community setting focusing on reablement and improving their health and long-term well-being. 

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For More Information

Please contact Michala Carney for a casual conversation. You can reach them by calling 01284 758262 or emailing Michala.Carney@suffolk.gov.uk 

How To Apply

Step 1 - Read the Job and Person Profile (JPP) (docx). 

Step 2 - Click ‘Apply Now’ to start your online application. 

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement Template. 

1. Can you share an example of how you’ve used digital tools or technology to support an adult in either facilitating a hospital discharge or preventing an admission?
2. This position demands quick thinking, autonomy, and effective decision-making. Could you describe a situation where you showed resilience and maintained a positive outlook while managing pressure or overcoming a significant challenge at work?
3. Please give an example of when you collaborated within an integrated health and social care setting to achieve shared outcomes for an individual.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process. 

Please note: Without a supporting statement, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. 

Closing date: 11.30pm, 9 October 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In Return, You’Ll Enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).