Maintenance Support Tech II or III

TxDOT's Fort Worth District is looking for a Maintenance Support Tech II or III located in Fort Worth, Tx. This administrative position works closely with the Maintenance Section Supervisor to keep the maintenance office running day to day.  Duties include assisting with phone calls, employee onboarding, procurement, data entry, inventory, timesheets, and many other important functions. The ideal candidate is a good communicator and responds quickly and professionally via phone or email to members of the public, coworkers, and local government stakeholders. With great benefits and a great team, TxDOT is the place to be. 

We have a diverse workforce of over 13,000 employees statewide. All the training, tools, and uniforms will be provided, and we have lots of opportunities to grow within the agency. TxDOT employees have a significant benefits package that includes paid employee medical insurance, paid time off, paid holidays, health benefits available for your family and retirement benefits. Safety is ALWAYS our number one priority.

If you want to build an exciting career, let’s talk!

Salary Grade:

• Maintenance Support Tech II: A15, ($3,248.00 - $4,837.08) Monthly
• Maintenance Support Tech III: A17, ($3,581.33 - $5,372.41) Monthly
• Physical work location: 2540 Edgecliff Rd, Fort Worth, TX 76133

This posting is for one (1) Maintenance Support Tech II or III position, depending on business need and applicants' qualifications. 

The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, and based on business needs.

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)
 

Maintenance Support Tech Ii:

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.

Essential Duties:

• Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential andsensitive communications.
• Maintains materials inventory.
• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or frontdesk assistant.
• Assists district personnel with annual inventory of supplies, stockpiles and minor equipment.
• Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services onadjustments needed.
• Coordinates with District Warehouse personnel on surplus property sales of miscellaneous items.
• Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance,budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
• Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, andtravel arrangements.
• Processes receipts and invoices for payment.
• Performs other job responsibilities as assigned. 

  Maintenance Support Tech Iii:

• Performs administrative support-related work in a maintenance office or district headquarters and for one or more projects and
• specialized programs. May serve as a lead worker. Work requires contact with high-level managers, executives, governmental
• officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives.
• Issues are rarely referred to the supervisor but are handled at the occurrence.

Essential Duties (In addition to Maintenance Support Tech II):

• Evaluates and researches information to solve customer service problems.
• Inputs and maintains daily production reports and compiles monthly reports for manager.
• Provides information and assistance pertaining to procedures, laws, rules and/or regulations; refers customers toappropriate source for problems or questions; processes special applications and reports.
• Retrieves information from master files or databases and verifies against applications, forms and other documents.
• Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment
• Performs other job responsibilities as assigned.

Minimum Qualifications:

Education: High School Grad or Equivalent in general education.

Maintenenance Support Tech II Experience: 1 year in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications

Maintenance Support Tech III Experience: 3 year in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Maintenance Support Tech Ii:

Competencies:

• Office management practices and procedures
• Applicable computer systems and applications

• Inventory/Stock Control Procedures

• Purchasing methods and procedures
• Maintaining effective working relationships with others
• Dealing courteously and effectively with the public
• Prioritizing and organizing work assignments
• Preparing and maintaining confidential and sensitive records, files, and reports
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others
• Competencies (In addition to Maintenance Support Tech II):
• Purchasing methods and procedures
• Maintaining effective working relationships with others
• Dealing courteously and effectively with the public
• Prioritizing and organizing work assignments
• Preparing and maintaining confidential and sensitive records, files, and reports
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others
• Competencies (In addition to Maintenance Support Tech II):

Maintenance Support Tech Iii:

• Applicable industry safety standards, guidelines, and specification codes
• Administrative support practices and procedures to include writing, editing and report writing techniques, recordingmeeting notes, record keeping and records management
• Shows initiative and action beyond what is required to improve products or services; is self-starting and completesassignments independently without constant supervision

Maintenance Support Tech II and III:

Physical Requirements And Working Conditions:

• Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
• Conditions of Employment:
• Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT) 

Additional Conditions Of Employment:

• Required to work weekends and holidays.
• Required to work hours other than 8 to 5.
• Required to work under exposure to inclement weather conditions.
• Required to wear personal protective equipment provided by employer and comply with all safety requirements.

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category. 

To view the MOS codes please click on link below and click on the appropriate occupational category.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Please click this link to read the information for applicants: Additional Applicant Information