Branch Assistant

BASIC FUNCTION:
Performs diverse accounting, clerical and administrative duties in support of branch loan making and servicing, loan administration, office administration, financially related services and member/public relations. Will be responsible for the retiring of Association stock.

REPORTS TO:    Regional Lending Managers

SUPERVISES:    None

Minimum Qualifications:

EDUCATION:    Post High School

EXPERIENCE:    Two years clerical and office experience. Skill in computer operations.

• SENSORY AND PHYSICAL REQUIREMENTS:
• 1.    Must have the ability to read documents from many sources.
• 2.    Must be able to communicate audibly in and with staff, customers, and the general public.

Desirable Qualifications:

• Management Skills:
• 1.    Planning and organizing: Ability to use resources to obtain results.
• 2.    Control:  Skill in establishing procedures to monitor day-to-day conditions.
• 3.    Oral & Written Communications: completeness, accuracy, logic, and organization in speaking and writing.
• 4.    Decision Making, Judgment, and Common Sense: ability to properly analyze data/problems and make sound decisions.
• 5.    Adaptability:  ability to accept change and innovation and adapt to it.
• 6.    Working Relationship:  ability to work with others.
• 7.    Initiative: takes action beyond what is necessary. Originates action instead of responding to events.
• 8.    Stress Tolerance:  stability of performance under pressure and opposition.
• 9.    Project a good image for the Association toward members and various publics
• 10.    Performs other duties as assigned
• RESPONSIBILITIES (the essential responsibilities include but are not limited to)
• "Employees have the responsibility to comply with Standards of Conduct, Privacy, IT Security, etc."

25%    1.  Perform Loan Servicing role responsibilities timely. 
25%    2.  Perform Loan Servicing role responsibilities accurately.
25%    3.  Perform daily branch functions to maintain excellent customer service. 15%    4.  Responsible for overall coordination of Branch activities.
10%    5.  Assist Management/Accounting with reporting.