Administrative Assistant II - Glaucoma, Westwood

UCLA Health.com

Office

Site

Full Time

General Information

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Work Location: Los Angeles, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8am-5pm Posted Date 10/02/2025 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 26949

Primary Duties And Responsibilities

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Join a fast-paced team in the Department of Ophthalmology's Glaucoma clinic! We’re looking for a proactive and personable individual to help create a seamless and welcoming experience for our patients. Responsibilities include, but are not limited to:

Answer and triage incoming telephone calls in a professional and timely manner
Manage patient messages from email or the EMR system
Register patients and schedule appointments
Check in/out patients and verify insurance and demographic information
Process referrals and authorizations

Salary Range: $26.42-37.49 Hourly

Job Qualifications

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Required:

Skill in speaking clearly, distinctly, and pleasantly on the telephone to communicate with the public, patients, physicians, and scientists.
Ability to establish and maintain cooperative working relationship with staff, coworkers and the public, both on the telephone and in person.
Ability to handle multiple ongoing tasks.
Skill in prioritizing assignments to complete work in a timely manner.
Skill in working independently and following through on assignments with minimal direction.
Ability to write concisely and clearly, with appropriate spelling/
Ability to perform effectively under conditions of fluctuating workload.
Ability to use EMR system for scheduling and messaging.

Preferred:

Understand basic ophthalmic terminology, and is familiar with signs and symptoms of various ophthalmic problems to answer patient questions and request urgent evaluation when indicated