TikTok Shop - Category Enablement Program Manager
TikTok.com
Office
Singapore, Singapore
Full Time
About the team
The Global E-commerce Governance and Experience (GNE) team is committed to building a safe, trusted, and high-quality marketplace for users, sellers, and creators around the world. We design policies, systems, and operations to ensure exceptional service quality and customer satisfaction.
Responsibilities
1. Drive alignment across key stakeholders on prioritization of opportunities.
2. Conduct market, policy, and competitor benchmarking to build robust business cases for category unlocks.
3. Assess risk profiles of new product types and design scalable mitigations.
4. Drive cross-functional work streams to implement category-specific controls, gating mechanisms, and KPIs.
5. Track and report progress to senior leadership as well as stakeholders with clear data-backed metrics and milestones.
6. Develop playbooks and repeatable processes to accelerate future launches.
The Global E-commerce Governance and Experience (GNE) team is committed to building a safe, trusted, and high-quality marketplace for users, sellers, and creators around the world. We design policies, systems, and operations to ensure exceptional service quality and customer satisfaction.
Responsibilities
1. Drive alignment across key stakeholders on prioritization of opportunities.
2. Conduct market, policy, and competitor benchmarking to build robust business cases for category unlocks.
3. Assess risk profiles of new product types and design scalable mitigations.
4. Drive cross-functional work streams to implement category-specific controls, gating mechanisms, and KPIs.
5. Track and report progress to senior leadership as well as stakeholders with clear data-backed metrics and milestones.
6. Develop playbooks and repeatable processes to accelerate future launches.
TikTok Shop - Category Enablement Program Manager
Office
Singapore, Singapore
Full Time
October 3, 2025