Finance & Operations Manager

Who we are💙
Here at Waitwhile, we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real-time updates, messaging, and analytics to make access to places, services, and events seamless—online or in person. Trusted by 10,000+ companies, Waitwhile has already helped over 150 million people enjoy a radically better waiting experience. Our clients include IKEA, Chanel, Costco, Google, Delta Airlines, and thousands more. We’re just getting started, and we need your help.

The role 💼
We’re looking for a Finance & Operations Manager to keep our day-to-day business running smoothly and efficiently. In this hands-on role, you’ll take ownership of finance, HR, and operations processes across Waitwhile, making sure everything works like clockwork. You’ll be the go-to person for keeping things organized and moving, while also freeing up our VP Finance to focus on strategic projects and our integration with Allegion.

This is a great opportunity for someone who loves details, thrives on structure, and wants to grow into a broader Finance or Operations leadership role as Waitwhile continues to scale. The role is flexible in location, but we prefer Stockholm so you can also support our office operations.

What you’ll do 🚀

• Finance & accounting: manage accounts receivable, invoicing, billing (Stripe, QuickBooks), vendor payments, and expense reporting.
• Vendor & systems management: handle SaaS vendor contracts, license renewals, cost optimization, and core tools like Slack, Notion, GSuite, and Zoom.
• HR & people operations: coordinate onboarding/offboarding, manage Swedish payroll with our accounting firm, maintain employee records, and liaise with Allegion HR.
• Travel, events & culture: organize travel, team events, company all-hands, and culture initiatives that build engagement.
• Office management (Stockholm): oversee supplies, landlord/vendor relations, and organize office-based activities.

What skills you need 📖

• 3–6 years of experience in finance/ops within SaaS, consulting, or accounting/FP&A.
• Proven ability to run structured processes across finance, HR, and operations.
• Strong attention to detail and process-driven mindset.
• Tech-savvy and comfortable with modern SaaS tools.
• Hands-on and willing to tackle day-to-day tasks as well as bigger challenges.
• Strong communication skills and a collaborative approach.
• Experience with accounting and expense tools (QuickBooks, Fortnox, Concur, Expensify) and CRM/billing platforms (Hubspot, Stripe).

Bonus skills & attributes 🙌

• Experience scaling processes in a growing SaaS company.
• Familiarity with Allegion or other enterprise environments.
• A passion for building efficient systems and making work easier for others.

A great place to work ❤️
We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working hours, and lots of interesting challenges. We believe in making work fun and rewarding, care about your growth, and are committed to your success.

Waitwhile has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and strive to be a little better every day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, what are you waiting for? Apply now!