Dealer Payments Specialist (Sales Operations)

About The Role:

Welcome to the dynamic world of BYD! We are seeking a Dealer Payments Specialist within our Sales Operations team to be a vital part of our growing team within the BYD family.

As a member of the passenger car division, you will play a key role in propelling our expansion and solidifying our presence in the UK, providing our retailer partners with industry-leading service levels and customer excellence at the front of everything we do daily

The position is office-based in Uxbridge in West London and will report to our Head of Operations, working within the sales operations team.

With the recent launch of our new vehicles last year, we anticipate a thrilling and growth during 2025 and beyond.

As a Dealer Payments Specialist at BYD, you will have the opportunity to be part of a team shaping the future of sustainable transportation and be an integral part of the exciting journey ahead.

Be part of the fast-growing Automotive Brand in the World!

Main Tasks and Responsibilities include, but are not limited to:

• Oversee end-to-end dealer payment process across multiple business areas, ensuring accuracy, efficiency and compliance.
• Provide timely and precise responses to dealer inquiries, maintaining a high standard of customer service and support.
• Act as the primary liaison for retailers, addressing all payment-related queries, resolving discrepancies and ensuring smooth transactions.
• Collaborate with internal teams, including finance and sales to streamline payment processes and improve workflow efficiency.
• Maintain accurate records of dealer transactions, ensuring data integrity and compliance with company policies.
• Proactively identify and implement process improvements to enhance operational efficiency, reduce errors and optimise payment cycles.
• Undertake additional reasonable tasks as assigned by line management.

What are we looking for?

• 5+ years of experience in a finance or dealer payment type role, may this be within a dealer group or fleet/rental or OEM Background.
• Strong organisational and analytical skills with the ability to manage multiple priorities.
• Proficiency in the Microsoft Office suite (Excel).
• Strong interpersonal skills and effective communication abilities.
• Enjoys working as part of a team, making a positive impact.
• Highly organised and capable of managing multiple tasks concurrently.
• An automotive background, such as working for a national sales company of new vehicles or a large dealer group, is a bonus.
• Only Applications from people eligible to work in the UK will be accepted.
• Office-based role (5 days a week) in BYD's new state-of-the-art and modern offices in Uxbridge, Middlesex, West of London (please ensure your daily commute is manageable before applying).

We Offer:

• Performance and experience-based competitive remuneration
• Scottish Widows workplace pension
• Commuting Allowance
• Car Salary Sacrifice Scheme
• 25 days paid holidays + public holidays.
• Department & company-wide team building events.
• An exciting opportunity to lead the European transition to zero-emissions transportation and decarbonization of the economy.

 Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and wants to create pa ositive impact by joining a diverse and dynamic team 🌏