Court Operations Associate - Civil - Ramsey County

The Second Judicial District is accepting applications for a Court Operations Associate position in the Civil Division of Ramsey County District Court, 15 W. Kellogg Blvd., St. Paul, MN 55102. This position is a critical role that requires advanced court clerical work, including handling various types of civil and probate cases, such as Major and Minor civil cases, Guardianship/Conservatorships, and Estates. 

Under the supervision of a Civil Division Supervisor, this position involves performing varied clerical tasks using electronic filing systems and paper processes, providing in-courtroom support, processing filings, and responding to customer requests, while maintaining high levels of customer service, data entry, and technical skills. The ideal candidate will possess excellent communication, organizational, problem-solving, and attention-to-detail skills, as well as the ability to effectively manage competing demands simultaneously, with a strong ability to provide sound judgment and work independently in a fast-paced environment.

Responsibilities:

• Perform varied court clerical work using SharePoint, eFS, MNCIS, Microsoft Office, and other related systems to process civil and probate cases. 
• Review and process legal documents for completeness, accuracy, and compliance with court rules and statutes. 
• Initiate, schedule, notice, and process filings and orders filed with the court, including financial activities like rent escrows and deposits. 
• Enter permanent record information into MNCIS, including case events, activity, dispositions, and judgments. 
• Perform courtroom clerical duties, such as preparing calendars, files, forms, writs, and arranging for interpreters. 
• Ensure accuracy and completeness of records, while maintaining confidentiality in compliance with local, state, and federal statutes and court rules. 
• Contact referees/judges with documents or information requests, and respond to questions and inquiries about court policies and procedures. 
• Provide high-level customer service over the phone, at the front counter, and through email and to attorneys, judicial staff, law enforcement, and other agencies. 
• Create training materials and train new staff on court processes and procedures. 

Knowledge, Abilities & Skills:

• Knowledge of general office practices and procedures, as well as division regulations, policies, and procedures. 
• Familiarity with court procedures, laws, and terminology, including access to records and document security. 
• Ability to read and comprehend rules, statutes, and legal documents of varying complexity. 
• Adaptability and flexibility in a high-volume, fast-paced work environment. 
• Effective communication skills, both written and verbal, to interact with diverse stakeholders. 
• Strong computer skills, including proficiency in Microsoft Office, MNCIS, and electronic filing systems. 
• Ability to prioritize and manage competing demands, meet deadlines, and work under pressure. 
• Sound judgment, organizational, and decision-making skills to handle sensitive and confidential matters. 
• Ability to maintain a professional attitude and demeanor in challenging circumstances. 
• Willingness to learn and utilize new technology and procedures as needed.

Minimum Qualifications:

• Graduation from an approved high school or vocational school; 
• Strong customer service skills and have at least six months customer service experience; 
• Demonstrated close attention to detail while remaining on task with multiple interruptions; 
• Demonstrated dependability; excellent attendance and punctuality in past positions; 
• Ability to apply sound, quick and independent judgment; 
• Well organized, reliable, and accountable; 
• Ability to work respectfully with people from diverse backgrounds, both as customers and co-workers; 
• Demonstrated interpersonal skills and work well with colleagues and other court employees in a team environment.

Preferred Qualifications:

• Experience with civil or probate statutes and rules; 
• Court Clerk experience; 
• Strong skills working within an electronic environment; 
• Proficiency in working in the Minnesota Judicial Branch's Electronic Filing System (eFS).

Successful candidate will be required to pass a criminal background check.

To Apply:

External Candidates: Please apply for this position online by clicking the Apply Now button on this page.  In addition to completing the online application, please upload and attach a one-page cover letter and resume.

Internal Candidates: Please apply through your Oracle account clicking on your desktop icon, then “Me” and “Current Jobs”. In addition to completing the online application, please upload and attach a one-page cover letter and resume.
Successful candidate will be required to pass a criminal background check.  

Please apply through your Oracle account clicking on your desktop icon, then “Me” and “Current Jobs”. Please attach your resume and cover letter.
This AFSCME CAT bargaining unit represented position is posted for internal application only. The deadline for bidding/internal application, per article 14 of the collective bargaining agreement between the Minnesota Judicial Branch and AFSCME, is October 9th, 2025, at 11:55 p.m. Permanent, non-probationary employees shall be eligible to bid on any vacancy in the Bargaining Unit for which they are qualified as determined by the Employer. In accordance with the AFSCME labor agreement, a successful bidder shall serve a probationary period. Current AFSCME CAT represented employees must have served a minimum of six (6) months in their current position and be in good standing to be eligible to apply.

Rate Of Pay

The expected hiring range for this position for external candidates is $22.50-$23.50/hour based on qualifications and experience.

Questions

Please contact Human Resources at 2nddistrictHR@courts.state.mn.us with questions regarding this position.