Student Wellbeing Coordinator, Financial Support

Be the Difference – Help Students Thrive Through Holistic Financial and Wellbeing Support

UC Level 6, Salary Range $91,509 pa - $98,506 pa plus 17% Super

Full Time, 3 years Fixed Term Opportunity

About Us:

University of Canberra’s vision is that “Together we work to empower, connect and share knowledge with our people, cultures and places.” UC is engrained in the local community and we aim to challenge the status quo through the pursuit of excellence in teaching, learning and research. The University of Canberra has been ranked in the top 7 universities in the world for reducing inequalities (THE Impact Rankings 2024).

About The Role:

Student Life provides a range of support services to students at UC. As part of the Higher Education Continuity Guarantee (HECG) program, we are recruiting for an empathetic and experienced Student Wellbeing Coordinator, Financial Support to join our Student Wellbeing and Support team for a 3-year contract. This role is instrumental in designing, delivering, and evaluating financial support programs that improve the student experience and contribute to their success and continuity of their degree journey.

Key Responsibilities Include:

• Provision of financial aid, support, advice and referrals for UC students including undertaking financial needs assessments & aiding students with budgeting, scholarship applications, and life skills development.
• Providing frontline guidance, advice and support to students on financial wellbeing matters.
• Developing and maintaining knowledge of sector-wide financial support initiatives, with a focus on identified equity groups.
• Overseeing the administration of the wellbeing financial support programs and maintenance of accurate records and data for reporting purposes.

About You:

To be successful, you will have:

• Demonstrated experience in supporting individuals with their wellbeing, financial counselling, and/or in the community services sector is essential
• Tertiary qualifications in social work, psychology, or relevant field would be advantageous.
• Enthusiastic and motivated, with a strong commitment to a holistic approach to wellbeing.
• Demonstrated ability to build strong rapport with an engaging communication style and providing support across diverse communities.
• Organised and detail-oriented, with experience in program coordination and data management.

This position is ideal for someone who thrives in a collaborative environment, enjoys working with diverse communities, and is committed to making a meaningful impact in students’ lives. You’ll be part of a supportive team dedicated to student success and wellbeing with opportunities for professional development and meaningful engagement. As this is a student facing role, the work is required to be on campus.

Offerings/ Benefits/ Culture:

The University offers excellent conditions and benefits which can be explored via our Work at UC site.  UC is a values based organisation and sets a goal to be the national sector leader in equity, diversity, inclusion and access via our Reconnected Strategy. UC encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability and people from culturally and linguistically diverse backgrounds.

Eligibility:

• Applicants who wish to apply for this position should have valid working rights at the time of submission.
• The University of Canberra is committed to the safety of vulnerable and young people. As such, successful applicants will be required to have a current ACT working with vulnerable people registration. For further details on how to apply please click https://www.accesscanberra.act.gov.au

How to apply: Please apply with you Resume only, no other documentation is required at this stage. Please ensure you take the time to align your Resume with the Position Description requirements. We want to understand how your skills and experience relate to the position you are applying for.

For job specific information: Please contact Mikaela Dockrill - Manager, Student Wellbeing and Support - Mikaela.Dockrill@canberra.edu.au - 02 62015725

For recruitment and application questions: please contact the Talent Solutions team on 02 6206 3867 or email uctalent@canberra.edu.au. If you would like to request a reasonable adjustment to the selection process, please feel free to contact us.

Closing date: 11.55pm, Sunday 19 October 2025