AR Specialist

Description

Location: Hi-Way Auto Inc

2805 TX-279, Brownwood, TX 76801

Monday through Friday 8am - 5pm

Position Overview

In this role, you will be responsible for key Accounts Receivable activities in the Mid-Atlantic region, including processing customer invoices, receiving and processing payments, and managing customer collections. As a member of the Regional Accounting team, you will provide overall Accounts Receivable support to the Accounts Receivable Lead and Regional Controller and assist with ad hoc projects as needed.

Key Responsibilities and Essential Functions

1. Drive Accounts Receivable Function

• Serve as point of escalation and resolution for customer questions
• Investigate and resolve customer payment issues, as required
• Maintain supporting documentation for payment receipts
• Assist in monthly Accounts Receivable close efforts
• Reconcile QuickBooks Accounts Receivable General Ledger to Pinnacle Accounts Receivable subledger
• Leverage technology solutions to automate Accounts Receivable processes where possible
• Anticipate and identify problems and pro-actively work to solve them

2. Cash Application

• Post cash on delivery payments and yard-level cash collections to Pinnacle and review the open COD report
• Post COD payments
• Post payment receipts to Pinnacle (ACH, Credit Card, Cash, Checks)
• Post bank transfers
• Balance payment receipts
• Post receipts for commodity payments
• Process warranty and returns refunds
• Create and mail customer statements

3. Collections

• Conduct collections calls for all past due and NSF customers
• Send collection letter to past due and NSF customers
• Initiate customer refunds and return payments

4. Data Governance

• Develop a solid understanding of Aesop’s tolls and technology used to perform daily tasks
• Responsible for maintaining clean customer data
• Onboard new customers
• Set up new customers in Pinnacle and QuickBooks
• Customer account maintenance

1. Provide Industry Leading Accounts Receivable Customer Service
2. Perform Other Duties as Assigned and Assist with Special Projects as Needed

• Promote customer service within the Finance & Accounting department for both internal and external customers
• Support internal and external audit initiatives for AR-related activities
• Support ad hoc accounting projects, as needed by regional and hub finance account leadership
• Interact cross-functionally with Sales, Site Managers, and other departments, as needed.
• Responsible for building & maintaining relationships with region, hub, and other region team members

Requirements

Qualifications & Requirements

• Associate degree (A.A.) or equivalent from two-year college or technical school or minimum or 2-3 years of experience with accounts receivable is required. Equivalent combination of education and experience may be considered. 
• Strong written and verbal communication skills are required with a commitment to act with an elevated level of professionalism during all transactions both internally and externally.
• Ability to read, write and comprehend instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.  
• Proficiency in Microsoft Office, primarily Excel and Word with the aptitude to learn new systems and software. 
• Working knowledge of on-site database accounting software: QuickBooks and a foundation of ERP systems (Pinnacle preferred) 
• Must be able to work effectively alone or with others in a team environment.
• Must be able to work collaboratively across functions outside of Finance & Accounting.  
• Must be a self-starter with the demonstrated ability to meet timelines and schedules related to essential functions described above. 
• Must demonstrate good attention to detail and strong organization skills with the ability to prioritize and manage multiple tasks.

Physical Demands & Work Environment

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

• Must be able to remain in a stationary position for the majority of the workday
• Occasionally move about inside of a home office
• Ability to use both hands regularly with enough dexterity
• Occasionally lift, move, and carry objects and materials
• Expected Work Hours – 8 a.m. - 5 p.m. local time, Monday through Friday
• Ability to work occasional overtime as needed as determined by employee’s supervisor

Benefits:

• 401(K) Matching

• Dental Insurance

• Vision Insurance

• Health Insurance

• Life Insurance

• Paid time off

• Holiday Pay

• Health savings plans