Health Insurance Product Associate

 Further Group is a fast-growing and dynamic company at the forefront of innovation, leveraging cutting-edge technology and a deep understanding of the healthcare sector to deliver turnkey solutions for the treatment of serious medical conditions.

Our company works with insurers, large employers, and affinity organizations worldwide, to accelerate consumer access to the best treatment choices. As the global leader in our field, we are seeking a highly experienced and dynamic individual to join us as a Health Insurance Product Associate. 

The Health Insurance Product Associate role plays an essential role in support to the Product Manager in providing product expertise, guidance, and product-related decisions to management/business partners and scoping, analyzing and prioritizing each issue by working with IT/Systems, Legal, Medical, Marketing and Operations to understand the issues and root causes.

The Health Insurance Product Associate supports the Product Manager in designing, enhancing, and launching health insurance products that align with our mission to provide accessible, customer-centric healthcare solutions. The ideal candidate is eager to learn, analytical, and passionate about improving healthcare outcomes through innovative insurance products.

As our Health Insurance Product Associate you will be helping in the following areas:

Data Management

• Maintain and update the Product Catalogue database, including creating new product entries and updating existing ones with corrections, improvements, and new benefits.
• Manage the policy literature library to ensure accuracy and accessibility.

Wording And Underwriting Support:

• Assist in drafting and reviewing policy literature, including policy terms and underwriting questionnaires, ensuring clarity and compliance.
• Support the Product Manager in obtaining sign-offs for policy terms and questionnaires for insurers and distributors.
• Respond to client inquiries on technical product details, eligibility, medical underwriting, and group subscription rules.

Research And Analysis:

• Conduct research on medical, legal, and industry trends, including novel therapies, to assess the financial and medical viability of the Further Group’s products.

Cross-Functional Collaboration:

• Collaborate with Technology, Legal, Medical, Marketing, and Operations teams to scope, analyze, and prioritize product-related issues and system implementations affecting the Product Catalogue.
• Maintain accurate documentation of product specifications, processes, and updates to support compliance and team workflows.
• Assist the Legal Department in responding to customer complaints, ensuring timely and accurate resolutions.

Claims Support:

• Work with the Medical and Claims teams to adjudicate claims, confirm coverage for services or medical procedures, and resolve claim-related inquiries.

Training:

• Deliver training programs to new employees and the Sales team on new or updated products to ensure successful market launches.
• Education: Bachelor’s degree in business administration, Law, or a related field.
• Experience: Up to 1-2 years’ experience in the insurance industry (preferably in health, life, or critical illness insurance) or relevant internships. Knowledge of other personal protection products, medical services and wellbeing services is a plus.
• Basic familiarity with insurance policy wordings, insurance contracts, and reinsurance agreements.
• Native or fully bilingual proficiency in English (C2 level or equivalent) is required, alongside fluency in Spanish, to ensure flawless communication in a global business environment.
• Excellent verbal and written communication skills in English, with the ability to facilitate cross-departmental discussions and provide sign-offs on policy literature.
• Ability to work collaboratively with cross-functional and international teams.
• High attention to detail, strong organizational skills, and the ability to multitask.
• A proactive and problem-solving mindset, with a willingness to learn and grow in the area of insurance product design.
• Passion for developing a career in the healthcare and insurance field.

Are you looking for a new challenge in your career? Do you want to join a growing, dynamic and engaged international company with perspective for significant growth? If so, we have the perfect opportunity for you!

We are looking for talented professionals who want to work in a hybrid working model, where you can enjoy the best of both worlds: three days in the office and two days at home. You will also benefit from a competitive compensation package that rewards your performance and skills.

As part of our team, you will collaborate with colleagues from different countries and backgrounds, sharing your expertise and learning from theirs. You will work in a modern, open plan office in a beautiful building in central Madrid, close to transport hubs. And you will have access to complementary fruit, tea and coffee to keep you energized throughout the day.

In addition, we offer attractive employee benefits, including Cobee for social benefits and flexible compensation, as well as Wellhub, a platform designed to support your well-being and promote an active, healthy lifestyle.

If this sounds like the ideal job for you, don't hesitate to apply now! We are looking forward to hearing from you!

​We believe passionately that employing a diverse workforce is central to our success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital, or disability status.