Culture and Communications Partner

Company Description

Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise.

Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of experienced buyer’s agents, integrated property search and conveyancing, Aussie is supporting customers at every step of their property journey to find, buy and own with more confidence than ever before. Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

• Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions, with a goal of becoming AI-native by June 2026.
• Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.
• Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
• Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.

About The Role

Lendi Group is at a really exciting crossroads, and we’re reinventing how internal communications connect our people to our culture and our founders’ vision.

As part of the Founder’s Office and reporting to the Head of Communications, the Culture & Communications Partner is responsible for making sure 1,100+ team members across Australia, New Zealand and the Philippines feel connected, informed and inspired every day.

You’ll design and deliver the moments, stories and updates that bring our culture to life – from big celebrations to tough messages – and make sure our people are always on the journey with us.

You have a natural instinct for turning strategy into simple, human stories people actually want to read, watch and share, and you know when to use AI – and when a human hand is needed.

You’ll own the voice, tone and flow of our internal channels (Confluence, Slack and beyond), curating them to feel less like noticeboards and more like a social feed, and you understand the right channel, message and moment to drive clarity, action and engagement.

In this role, you won’t just manage communications – you’ll help define what great internal comms looks like in a founder-led, AI-native business. This is career‑defining work where you’ll push yourself creatively, influence culture, and experiment with new ways to connect people at speed.

This role is Sydney‑based with occasional travel to other offices for key moments and events.

Job Description

• Own the internal comms plan and calendar. Set clear standards for voice, tone and timing, and keep the work moving in step with company priorities.
• Keep our channels simple and useful. Tidy what we have, retire what doesn’t serve a purpose, and improve navigation and findability.
• Run a straightforward intake and approval process so requests are triaged, prioritised and closed out on time.
• Write and edit clear, human updates for Slack, Confluence, leadership notes, company meetings and keynote presentations – and more.
• Make the big moments land. Help plan and produce All Hands and other key updates – from preparation and run sheets to follow‑ups.
• Work with the Content Creator to capture and share the moments that matter.
• Find and manage speaking, podcast and interview opportunities for Lendi Group leaders; prepare briefs, bios and talking points.
• Own the corporate awards calendar: gather evidence, draft submissions, meet deadlines and share results.
• Keep the corporate website current with small content updates (larger changes handled with Marketing).
• Support the Head of Communications on media and stakeholder engagement when required.
• Measure what matters – reach, engagement and comprehension – and use feedback to improve the next piece of comms.
• Create simple playbooks and checklists that help leaders self‑serve the basics without sacrificing quality.

Qualifications

• 4+ years in internal communications/employee engagement, corporate communications or public relations, with strong editorial craft and judgement.
• Sharp writer and editor who turns complex topics into concise, human messages, and can craft effective AI prompts.
• Hands‑on channel ownership: Confluence or Slack experience valued but not essential.
• Proven experience producing content for strategic team events, e.g., quarterly updates or All Hands meetings.
• AI‑literate: you use AI tools for speed and scale, and you know where human judgement is non‑negotiable.

Additional Information

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture.
• Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.
• A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
• Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
• An additional week’s Loyalty Leave each year after reaching 3 years’ service.
• Wellness initiatives with a strong focus on psychological safety.

We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey.

Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big!