Director Forensics and eDiscovery

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Are you a trusted investigator who thrives under pressure and knows how to keep evidence defensible while keeping investigations moving?

We’re seeking a strategic and technically skilled Director, Forensics and eDiscovery to lead our forensic investigations and electronic discovery functions. This role is critical to ensuring our organisation can respond confidently to incidents, inquiries, and litigation matters—preserving trust and reducing risk.

You’ll lead a specialist team, govern forensic and eDiscovery platforms, and partner closely with Legal, HR, Risk, and senior leadership to deliver accurate, timely, and regulator-ready outcomes.

What You’Ll Do

• Design, implement, and mature forensic and eDiscovery programs across the organisation.
• Direct investigations into cyber incidents, fraud, insider threats, and policy breaches.
• Govern the full eDiscovery lifecycle—from identification and preservation to review and production.
• Ensure all evidence handling meets chain of custody and legal defensibility standards.
• Oversee forensic and eDiscovery platforms (e.g. EnCase, Nuix, Axiom, FTK, Cellebrite).
• Provide senior advisory support during major incidents and breaches.
• Deliver executive-ready reports and metrics on forensic readiness and investigative outcomes.
• Lead forensic readiness testing and validation exercises.
• Mentor and develop a high-performing team with deep technical and investigative expertise.
• Collaborate with Legal, HR, and Compliance to align investigative outcomes with regulatory and business requirements.

What You Bring

• A background in digital forensics, cyber security, incident response, or law.
• Deep expertise in forensic methodologies and tools, including disk, mobile, cloud, and memory forensics.
• Strong technical knowledge across Linux, MacOS, Windows, and cloud environments.
• Proven ability to manage sensitive investigations discreetly and effectively.
• Familiarity with forensic and eDiscovery platforms such as EnCase, Nuix, Relativity, FTK, and Cellebrite.
• Strong understanding of evidence handling, chain of custody, and legal defensibility.
• Excellent communication skills, with the ability to translate complex findings into clear, executive-ready insights.
• Skilled stakeholder engagement across Legal, HR, Compliance, and regulators.

This is a high-trust, high-impact role for someone who balances forensic rigour with business pragmatism. If you’re ready to lead investigations that protect people, data, and reputation—while strengthening forensic readiness—we’d love to hear from you!

The good stuff … 

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon. 

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours. 

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.

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