Strategic Account Manager

An Amazing Career Opportunity for a Strategic Account Manager for our Hospitality division

This position will be remote based in the US.

Who Are We?

At Questex, you can make an impact by helping suppliers and buyers connect more efficiently and effectively. Questex is a leading global events, media, and business information company, yet we are still a place where your voice is heard, and your ideas are appreciated. So, you can make an immediate difference in our success while advancing your career. 

Questex drives business forward through a rich engagement platform centered on leading events and surrounded by data insights and digital communities.  

 Check us out here: www.questex.com 

As a Strategic Account Manager, you'll support Questex's success by being a strategic marketing consultant to your clients to help achieve their marketing objectives.  The ideal candidate has experience working with clients on B2B marketing or events.

Questex Hospitality opens doors and expands opportunities for an entire world of qualified hospitality owners, operators, suppliers and industry professionals eager to do business. Decision makers mix with investors, developers, advisors and agents to expand their market value and grow in the experience economy. You not only get the key to an exclusive marketplace of buyers, but you’re invited to meet, engage and conduct business with unprecedented ease, effectiveness and speed

As our Strategic Account Manager, you’ll support Questex’s success by:  

• Develops relationships for a targeted list of top priority accounts (those accounts with revenue exceeding $100K annually) and other clearly identified growth accounts with strategic development potential within the market, with Senior Client Leaders, particularly C-level and other key executives, decision makers, and other client influencers. Utilize deep client knowledge and relationships to promote solutions with key client decision makers.
• Achieves fiscal year revenue and business goals with the assigned accounts.
• Employs proven account management practices to serve the client, including account planning, client procurement, meeting follow-up, pipeline development, opportunity pursuit, contract negotiation, risk management, proposal and Statement of Work development, and revenue attainment.
• Builds sufficient pipeline of opportunities with the client to achieve client service revenue plan.
• Leads the pursuit of opportunities, proposal development/presentation, and risk management.
• Serves as the primary “face of the company” to the client and take responsibility for client satisfaction.
• Strives to exceed expectations with every client with the goal that every client is willing to serve as a high- quality reference for the company.
• Provides feedback to leadership on market opportunities, areas for investment, and quality growth initiatives.
• Contributes to building and implementing a “best of breed” go-to-market infrastructure for the market, helping to set standards and share knowledge, methods, and best practices.

What we will love about your background:   

• Strong market knowledge and subject matter expertise.
• Exceptional consultative and interpersonal skills that have resulted in business relationships of impeccable trust, confidence and results.
• Excellent internal and external communication skills.
• Proven success in applying best-in-class client and account management tools and practices.
• Demonstrated experience in managing projects, staff and internal initiatives or strategic programs.
• Demonstrated success in developing and leading relationship building activities with Executives.
• Extensive list of key contacts as clients and market sectors of primary importance to the market.

Your Experience And Education Include:

• Bachelor's degree preferred
• Minimum 8 years of demonstrated successful business and management experience in high-end major national/global accounts.

Who you are as a Team Member:

• You proactively seek to adopt and implement diversity into your work, including valuing different backgrounds, experiences and thinking. You also embrace creating and nurturing a culture of diversity, inclusion, and belonging.
• Exceptional project management and communication skills, both written and verbal. 
• Willingness to ‘roll up sleeves’ and dive deep into tactical work.
• Good interpersonal skills, willingness to learn and continue to grow, and the confidence to infuse your own new ideas into marketing initiatives.

Why Apply?

• Why we are here:  Helping people live longer and live better by focusing on the Experience Economy.    
• What we do:  We connect buyers and sellers.    
• How we do it:  Easy to work with. We deliver superior results. Provide world-class experiences.    
• Our DNA is our guiding principles:  Collaboration, Honesty & Transparency, Curiosity, Growth, Fun, Purpose Driven     

Our Culture

At Questex, we listen to each other and to our customers. And we have fun in a fast-paced, vibrant and supportive environment. We’re big on ideas, not on rigid processes, rules or org charts. We know that life can be unpredictable, so we’re flexible and adaptable to change.     

Your Initiative

At Questex, you will join a fast-growing company of bright and ambitious but easygoing people from a diversity of professions, experiences and backgrounds. We keep it real. Like to take the lead? Go for it! We encourage innovative thinking and action. Whether you like to create things, manage things or sell things, you can make your mark at Questex.    

Our Rewards/What We Offer

Questex celebrates the contributions of every member of our team by providing a dynamic and caring work environment, competitive benefits package designed to ensure our employees physical and mental health are top priority.  

Salary offers are based on a broad scope of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market, geographic and organizational factors are also considered.

The following Benefits are available 

•  Vacation - 15-20 days depending on years of service  
• 12 Paid Holidays   
• FitOn Health, access to a leading digital wellness platform that offers premium in person and online classes 
• Health and Welfare Benefits (medical, dental, vision, life, and others)  
• Cariloop Membership Program to help support employees with the complexities of caregiving 
• Parental Leave 
• Online Educational Learning Library of over 16,000 courses for employees to enhance and develop their skills 
• Access to Mental Health Resources-Talkspace, & Ginger Virtual Behavioral Health 
• 401k, with Matching Contributions to include educational webinars sponsored by our 401K partner  
• Mission-driven culture with an enthusiastic, professional team  
• Work-life balance  
• Discounts through various partnerships  

Dei Mission:

Our mission is to create inclusive experiences and opportunities for all, empowering individuals and communities, ensuring that everyone can see themselves represented in our offices, virtual spaces and our work. 

With offices in Washington D.C., Singapore, and United Kingdom and a grand span of remote locations in the US, we are always on the lookout for talented people to join our team.  

Questex is an Equal Opportunity Employer –Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation/ Gender Expression/Age/Military or Veteran Status/Citizenship Status, or other protected characteristics under federal, state, or local law.  

Please note: Questex is unable to provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now or in the future.