Corporate and Policy Communications Manager, Spain and Portugal

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The communications team is responsible for telling the Airbnb story around the world. Whether we are briefing press on inspiring travel trends, highlighting unique experiences led by local hosts, or explaining how travel on our platform benefits local families and communities, we are the voice of Airbnb on a broad range of topics. 

The Difference You Will Make:

As Corporate and Policy Communications Manager for Spain and Portugal, you will be at the heart of shaping Airbnb’s voice in two of our most dynamic markets. This is a high-impact role where you’ll craft and drive narratives at the crossroads of travel, technology, and public policy. 

You will lead conversations that influence how Airbnb is understood by media, policymakers, hosts, and guests - from showcasing our community and economic impact to navigating complex policy and regulatory landscapes. If you’re passionate about reputation, influence, and building meaningful relationships with stakeholders, this is a chance to make a real mark on how Airbnb shows up across the region.

• Policy Communications: Advise corporate and policy team members across functions in Spain and Portugal, and support the Comms Lead and the policy Managers on communications strategies for key policy initiatives, litigation, and regulatory updates.
• Corporate Communications: Align with Global and central communications teams and partner with Spain and Portugal local team members to ensure all corporate communications initiatives are seamlessly executed locally.
• Proactive Campaigns: Drive relevant initiatives by working with cross-functional teams and external partners. Develop and pitch compelling content, including data reports and op-eds, to advance our corporate and policy goals.
• Content Creation: Draft and edit a wide range of written materials, including press releases, messaging guidelines, Q&As, briefing documents, and speeches. Ensure these materials are aligned with global narratives while resonating locally.
• Stakeholder Collaboration: Drive cross-functional collaboration with internal teams such as Legal, Policy, Marketing, and BizOps. Provide regular updates and reporting to local and regional stakeholders.

A Typical Day:

• You'll work on drafting a briefing document for a local executive's upcoming interview with a national media outlet. You'll also field a call from a local team needing urgent support on a reactive policy issue, providing guidance on messaging and next steps.
• You'll collaborate with the Policy and Legal teams to review a new comms strategy for a regulatory challenge. You might also connect with the editorial task force to pitch new story ideas and data-led narratives.
• You’ll engage with an external agency to provide data and insights regarding a pan study about the positivity impact of Airbnb community across a city or a region.
• As an owner of media relations, you’ll supervise all reactive press requests and ensure the utilization of all available tools (data, industry research, host stories, etc.) to defend Airbnb’s community and brand.
• You’ll join a meeting to coordinate an upcoming policy initiative that involve partnering with external associations, political figures or third party organizations.
• You'll be asked to develop plans that involve engaging with content creators, opinion leaders and industry experts.
• You will be ask to develop and prepare written materials (story pitches, messaging guidelines, Q&As, briefs, presentations, speeches, etc.) and manage the approval process with the Regional Lead.

Your Expertise:

• Experience: 5+ years of experience in communications or public affairs, with a proven track record in corporate and policy communications. Experience working in-house or at a PR agency, particularly within the technology, travel, or sharing economy sectors, is highly desirable.
• Expertise: Understanding of the public policy landscape in Spain and its impact on the tech and travel industries. Experience in working on regulatory and political matters would be a plus.  Ability to manage and advise on complex issues, including crisis, trust, and regulatory matters.
• Skills: Exceptional writing, editing, and verbal communication skills. Strong organizational skills and attention to detail.
• Qualities: Ability to work collaboratively and effectively in a fast-paced, matrix organization. A problem-solver who can maintain a calm and enthusiastic demeanor in stressful situations.
• Languages: Fluency in Spanish and English is essential. Proficiency in additional European languages is a plus.
• Alignment: Passion for Airbnb's mission and a commitment to our values.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and Employee Travel Credits.

Spain Pay Range€50.000—€60.000 EUR