Senior Product Manager, Fintech

Are you a seasoned Product Manager with deep experience in growing a product environment and a passion for building impactful financial products?

Then Jobber might be the place for you! We’re looking for a Senior Product Manager to be part of our Product Manager (Fintech) department.

This is a remote-first role that can be held in Canada or the United States.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! 

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The Team:

Fintech is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We're investing in this growing area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful. Whether it’s helping small businesses get paid using Jobber Payments, getting access to capital to invest in growth, or offering financing to our customers’ customers - we believe small business owners should have seamless access to financial tools that allow them to thrive. Simply put, we care much more about our customers than any financial institution ever will. That’s our superpower. 

The Role:

Reporting to the Senior Director of Product, Fintech, you will lead the product strategy and execution for Jobber’s newest financial services product. Our fintech products are designed to help small service businesses thrive and succeed in managing their finances, from getting paid to accessing capital. We are looking for a strong product leader to tackle a new problem space and build the next big financial product we offer. This is an opportunity to build a business, not just a feature, with a clear mandate to innovate, differentiate, and scale zero to one.

The Senior Product Manager Will:

• Lead end-to-end product development for a new financial services product, as well as manage an existing feature at scale. 
• Own product discovery and delivery from strategy to execution, aligning cross-functional teams across engineering, design, data, and marketing.
• Define and execute the roadmap, balancing short-term wins with long-term innovation.
• Deeply understand your business, synthesizing market, regulatory, and customer data into smart product decisions.
• Prioritize user and business impact, ensuring every product decision drives value for Jobber’s small business customers.
• Act as the voice of the customer, especially for small business owners trying to balance their back office admin with doing their craft.
• Set the foundation for a strategy in an entirely new problem space, acting as the resident expert within the company.

To be successful, you should have:

• Proven product management experience at a Senior level, with a clear focus in fintech or related industry.
• Experience scaling products from 0 to 1 (and beyond).
• Demonstrated ability to build new products and businesses, not just optimize existing ones.
• Strong grasp of how to build products that garner user trust – an especially important responsibility within financial services.
• Comfortability with ambiguity, and the ability to manage both confidence in decision making, with the humility necessary to try things and get them wrong
• Show strong leadership and decision-making abilities, with a proactive approach to identifying problems and proposing innovative solutions.
• Exceptional communication, strategic thinking, and execution skills — and the ability to motivate teams around bold goals.

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $145,900, a midpoint of $171,600, and a maximum salary of $197,400, designed to show the progression from learning the ropes to truly excelling.

We design our compensation to reflect each new hire’s skills, experience, and against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us, too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!

What you can expect from Jobber:

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family.
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
• To work with a group of people who are humble, supportive, and give a sh*t about our customers. 

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A Bit More About Us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!