Program Support Office Senior Manager

Job Details / Position Summary

Overview

The Neutral Buoyancy Laboratory (NBL) Operations Contract (NOC) II seeks an experienced Operations Control Center (OCC) administrator.  The chosen candidate must have prior NASA contract experience and be available for daily, full-time on-site presence at the NASA facility in Houston, TX.  The OCC Administrator reports directly to the Program Support Office (PSO) Senior Manager and is accountable and responsible for numerous daily administrative activities, including facilitation and communication of real-time operational events and status.  The chosen candidate must be well-versed in critical administration in an operational environment.  In addition, the OCC Administrator serves as the face of the NBL to all non-residents, including domestic and foreign dignitaries.  As such, it is critical that the chosen candidate have a passion for customer service and excellent interpersonal skills.  Given the operational and real-time environment, the chosen candidate will also possess demonstrated capability and history of effectively multi-tasking.  Relocation is not available for this position.

Major Job Activities

Description: Please list by order of priority and, if possible, provide the percentage of time spent on the activity all should equal 100%.

% of Time Spent

·       Administrative tasks relating to NBL Operations and Events

70%

·       Coordination with JSC Security and related badging services

10%

·       Administrative support to NBL organizations

20%

Material & Equipment Directly Used

Office Equipment/Pc

Working Environment

Primarily an office environment.  Due to the work location, occasional and brief presence or walk-throughs of high bays or machine shop environments may be experienced.

Physical Activities

Office environment.  Lifts of >20 lbs not required.

Qualifications

Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required.

·       High School Diploma or GED

Experience:

• 3+ Years of experience
• Experience on NASA contracts and operational environments

Skills & Technology Used:

• MS Office Products
• Advanced communication and interpersonal skills

Supervisory / Budgetary Responsibilities

None