Sr Legal, Information and Investigation Officer - LO4 - Office of the Legal Services Commissioner

Senior Legal, Information and Investigation Officer  

Office of the Legal Services Commissioner

• Location – Sydney CBD with flexible working arrangements available
• Employment type – Ongoing – Full time (35 hours)
• Salary – Legal Officer – Grade 4, Base Salary ($144,058– $146,831), plus employer’s contribution to superannuation and annual leave loading

Your Role

The Senior Legal, Information and Investigation Officer provides an exciting opportunity to contribute to the resolution of disputes between clients and lawyers, and the regulation of the legal profession in NSW.   As a senior lawyer within the Office of the NSW Legal Services Commissioner, you will play a key role in the investigation of alleged misconduct, lead initiatives to enhance digital knowledge sharing, liaise with IT providers, and explore innovative uses of Artificial Intelligence. If you are passionate about law and the burgeoning area of Artificial Intelligence and its use in the legal workplace, this is a chance to have a direct impact on the community while working in a dynamic and challenging environment.

What You’Ll Do

As part of the Office of the NSW Legal Services Commissioner (OLSC), you will conduct complex and sensitive investigations into complaints about lawyers and provide efficient and effective legal services to support the complaint handling functions of the Legal Services Commissioner. You will also contribute to policy development and law reform in the area of legal profession regulation; specifically with respect to the specialised areas of information, technology and Artificial Intelligence.

You Will Also:

• Conduct preliminary assessment of complaints about lawyers and/or law practices and allocate to staff for action, giving advice as to appropriate lines of inquiry and strategy.
• Conduct complex, contentious or sensitive investigations into complaints about lawyers and/or law practices and recommend to the Commissioner whether disciplinary proceedings should be initiated or a determination made under the Legal Profession Uniform Law.
• Maintain and manage a precedent library; develop innovative methods of knowledge sharing and implementations of digital systems to improve knowledge sharing; provide recommendations to improve processes and procedures to ensure productivity; act as the key point of contact between the office and our external IT provider during system upgrades and changes.  
• Identify use cases for Artificial Intelligence (AI) technologies and explore the feasibility, benefits and cost of such tools; develop and maintain expert knowledge on AI and related technologies, including as to its use or misuse in legal practice and any professional conduct issues arising.
• Conduct internal reviews under the Legal Profession Uniform Law (NSW).
• Provide high level legal advice to the Commissioner, senior management and staff on the interpretation and application of relevant legislation and accompanying Regulations and Rules; provide high level advice on other legal issues arising from complaints in a variety of areas as required (including as to information, technology and the use of AI).
• Contribute to submissions in response to inquiries and consultations conducted by external agencies as required and contribute to the preparation of educational materials for use by staff, the legal profession and members of the public; present seminars/workshops to law students, lawyers, other professionals and the public.
• Consider and respond to external requests for information, whether made by subpoena or other process, the Government Information (Public Access) Act or any other relevant State or Federal legislation.

What we’re looking for

• Legal qualifications and current Unsupervised Australian practising certificate, or eligibility to apply for an Unsupervised Australian practising certificate.
• Knowledge of relevant Legal Profession Legislation, Regulations and Rules
• Experience in providing high level legal advice, preferably in a complaint handling entity, Government department, statutory body or law practice.
• Experience in dealing with Artificial Intelligence and Information Technology in legal practice.

Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close: Thursday, 09 October 2025 at 11:59pm AEST.

Got A Question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Alfred Matalani at alfred.matalani@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Lois Jebin at lois.jebin@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

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