Director of Operations

Company Description

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Job Description

Novotel & Adagio Premium Dubai Al Barsha is seeking a dynamic and experienced Director of Operations to join our team. As a key member of our senior leadership, you will be responsible for overseeing and optimizing our company's day-to-day operations, ensuring efficiency, productivity, and alignment with our strategic goals.

• Develop and implement operational strategies to drive business growth and improve performance
• Oversee multiple departments, including production, logistics, and customer service, ensuring seamless coordination and efficiency
• Collaborate with other executives to set and achieve company-wide objectives
• Analyze operational and financial data to identify areas for improvement and implement solutions
• Manage budgets, control expenses, and optimize resource allocation across front office, food & beverage and housekeeping departments
• Establish and maintain relationships with key stakeholders, including clients, vendors, and partners
• Ensure compliance with local and international regulations, as well as company policies and procedures
• Lead, mentor, and develop a high-performing team of managers and staff
• Drive continuous improvement initiatives and implement best practices across the organization
• Oversee quality control measures and maintain high standards of product or service delivery
• Manage risk assessment and implement strategies to mitigate potential operational risks

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field;
• Minimum of 8-10 years of progressive experience in operations management, with at least 3 years in a senior leadership role
• Proven track record of successfully developing and implementing operational strategies
• Strong leadership and team management skills, with the ability to motivate and develop staff
• Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
• Proficiency in project management and process improvement methodologies
• Advanced knowledge of operational management software and systems
• Outstanding verbal and written communication skills in English
• Demonstrated experience in budget management and financial forecasting
• In-depth understanding of industry trends, best practices, and regulatory requirements
• Knowledge of UAE business practices and regulations is highly desirable
• Ability to work effectively in a fast-paced, multicultural environment
• Strong strategic planning and execution skills
• Exceptional organizational and time management abilities