Software Engineer, Reliability Platform

About The Team

The Reliability Platforms organization is part of DoorDash’s Production Lifecycle team, which owns the end-to-end experience of how engineers safely change, observe, and operate production systems.

Our mission is to enable teams to confidently make changes to production, understand reliability and service health on demand, and abstract complexity into platforms for common operations with built-in guardrails that make safe, repeatable operations the default.

Reliability Platforms builds platforms as products that touch every production change, with two primary areas of focus:

• Self-Serve Infrastructure & Configuration Change Control - building the systems engineers use to provision services, request cloud resources, and safely make config changes across traffic, compute, and secrets
• Reliability & Service Health - delivering unified health scores, SLOs, alerting pipelines, and automation that help engineers know what’s happening, improve reliability, and act quickly when something goes wrong

Together, these focus areas form the backbone of how DoorDash engineers safely ship, observe, and remediate production systems.

About The Role

As a Software Engineer on Reliability Platforms, you’ll help design and build the systems that sit at the center of every production change at DoorDash.

You’ll work on the APIs, UIs, and automation that thousands of DoorDash engineers rely on every day to:

• Spin up new services and request cloud resources without waiting on another team
• Safely roll out configuration changes both service and infra with progressive delivery
• See at a glance whether their services are healthy and how they’re performing against SLOs
• Diagnose and remediate incidents faster or let the system fix them automatically

And as we look forward, you’ll play a key part in shaping the future of agentic, AI-assisted operations at DoorDash systems that can propose, validate, and even execute production changes autonomously, moving us toward a world where production is proactive and self-healing by default.

Your work will shape the developer experience for production at DoorDash. You’ll collaborate with product engineers, other infrastructure engineers, and platform peers to create durable abstractions that make reliability the path of least resistance.

This is a high-leverage role where the platforms you build will be used by every engineer at DoorDash multiplying your impact across the entire company.

You’Re Excited About This Opportunity Because You Will…

• Build Self-Serve Platforms: Design and develop systems in Go that let engineers safely request infra, configure services, and manage production state.
• Deliver Safe Change Workflows: Add guardrails, validation, and progressive rollout capabilities for infra and config changes.
• Enhance Reliability Feedback: Provide pre-flight checks, posture scoring, and unified health views to catch issues before they reach production.
• Automate Recovery: Contribute to systems that remediate incidents automatically or guide engineers through resolution quickly.
• Create a Unified Experience: Help evolve our UIs and APIs into a single entry point for production change and health insights.
• Shape the Future of Operations: Experiment with agentic, AI-assisted workflows that can propose, validate, and safely execute production changes — moving DoorDash toward proactive, self-healing systems.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$130,600—$192,000 USD

About Doordash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment To Diversity And Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.