Business Lead

About The Team

At DoorDash, our mission is to grow and empower local economies. We believe that brand and creativity play a critical role in making that mission real for every customer, merchant, and dasher we serve. The Brand & Creative team plays a critical role in achieving that mission by earning an outsized share of people’s attention and engagement. We are not here to blend in, but to stand out:  to spark conversations, shape culture, earn attention and deepen connections.

We are a team of strategists, creatives, producers, marketers, and operators working together to turn business objectives into bold, effective, and emotionally resonant creative. We operate at the intersection of short-term impact and long-term brand building, ensuring every execution drives immediate results while strengthening how people feel about DoorDash over time. We believe that creativity is a business tool, and that when it's applied with focus, it drives not just awareness, but growth. This team owns the development, delivery, and evolution of the brand across every touchpoint, from major campaigns to always-on content.  

About The Role

The Business Lead role plays a mission-critical role at DoorDash, operating as a strategic integrator at the center of Brand & Creative. This role is where business strategy, brand thinking, creative execution, and cross-functional alignment converge. Reporting into the Head of Brand & Creative Operations, you will serve as a partner to Integrated Marketing, Brand Strategy, and Creative, ensuring our campaigns are audience-first, business-aligned, and built to deliver results.

What You’Ll Do

• Act as the Brand & Creative lead for your assigned line of business and/or audience, partnering closely with Integrated Marketing, Brand Strategy, Creative, and Channel owners to drive campaign strategy and execution
• Serve as the connective tissue across Brand, Social, Influencer, Partnerships, Creative, and Production — ensuring the right teams are engaged at the right moments
• Lead large Brand & Creative campaign initiatives end-to-end, partnering with internal creative and external creative agency teams 
• Maintain creative alignment to the brief throughout execution, ensuring the work remains on-brand, on-brief, and built to deliver business results
• Establish clear roles, working models, and communication paths across internal and external partners, in partnership with Creative Operations
• Scope and staff campaigns in partnership with Resourcing Operations — identifying level of effort, team needs, and collaboration requirements
• Partner with Creative Operations to ensure operational readiness, milestone clarity, and coordination at each stage of execution
• Own and manage non-working production budgets, inclusive of agency fees and production costs; map financial planning to project scope and quality expectations
• Support strategic agency planning and ensure partner performance is evaluated and optimized regularly
• Lead confidently across multiple projects with varying levels of visibility, navigating concurrent timelines, cross-functional inputs, and evolving priorities
• Use strong business acumen and creative judgment to prioritize the highest-impact work, aligning efforts to brand growth and business objectives
• Operate as a brand steward and creative advocate, raising the bar for craft, clarity, and cohesion in every execution
• Bring curiosity, flexibility, and a bias for action – adapting quickly, collaborating generously, and continually striving to make the work (and how we work) better

Who You Are

• A strong operator with a strategist’s mind and a marketer’s instincts
• A trusted partner who can speak both brand and business fluently
• Comfortable owning ambiguity and turning fuzzy asks into structured, actionable plans
• Obsessed with quality, clarity, and impact — not just delivery
• Able to zoom out to the business problem and zoom in to the tactical path forward

Qualifications

• 10+ years of experience in brand marketing, creative program management, or creative operations in a fast-paced, high-pressure environment
• Proven track record of leading full-funnel campaigns across paid, owned, and earned surfaces
• Demonstrated ability to lead cross-functional teams, with experience driving highly ambitious, agile teams 
• Proven experience working with and managing multiple stakeholders in a complex environment; strong executive presence with effective communication skills  
• Experience working across creative and operational functions (e.g., with project managers, producers, strategists, designers, and copywriters)
• Experience managing agency partners and production budgets at scale
• Strong understanding of brand and business dynamics within a multi-vertical, platform-led company

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$129,200—$190,000 USD

About Doordash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment To Diversity And Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.