Senior Catalog Automation & Operations Associate

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

What you will do 

• Catalog Management
• Maintain and update product catalogs across multiple platforms with high accuracy.
• Ensure product details (pricing, descriptions, images, availability) are consistent and up to date.
• Monitor catalog performance and identify gaps or discrepancies.
• Stock & Inventory Automation
• Implement and manage automated processes for stock updates between internal systems and external platforms.
• Work closely with IT and operations teams to integrate tools and workflows that reduce manual intervention.
• Monitor stock syncs to ensure availability data is accurate and updated in real time.
• Process Optimization & Documentation
• Map, document, and improve catalog-related processes to increase efficiency and reduce errors.
• Identify opportunities for automation and digitization within catalog operations.
• Create SOPs (Standard Operating Procedures) for catalog workflows and ensure adherence.
• Cross-Functional Collaboration
• Partner with vendors, suppliers, and internal stakeholders to ensure smooth catalog onboarding and maintenance.
• Support marketing, sales, and product teams with catalog data for campaigns and promotions.
• Communicate catalog-related updates and system changes clearly to relevant teams.
• Quality Assurance & Reporting and Automation
• Perform regular audits to ensure product catalog accuracy and compliance with company standards.
• Generate reports on catalog updates, stock sync performance, and process KPIs.
• Troubleshoot catalog-related issues and escalate when necessary.
• Automate the QC process and checks.
• Maintain and update product catalogs across multiple platforms with high accuracy.
• Ensure product details (pricing, descriptions, images, availability) are consistent and up to date.
• Monitor catalog performance and identify gaps or discrepancies.
• Implement and manage automated processes for stock updates between internal systems and external platforms.
• Work closely with IT and operations teams to integrate tools and workflows that reduce manual intervention.
• Monitor stock syncs to ensure availability data is accurate and updated in real time.
• Map, document, and improve catalog-related processes to increase efficiency and reduce errors.
• Identify opportunities for automation and digitization within catalog operations.
• Create SOPs (Standard Operating Procedures) for catalog workflows and ensure adherence.
• Partner with vendors, suppliers, and internal stakeholders to ensure smooth catalog onboarding and maintenance.
• Support marketing, sales, and product teams with catalog data for campaigns and promotions.
• Communicate catalog-related updates and system changes clearly to relevant teams.
• Perform regular audits to ensure product catalog accuracy and compliance with company standards.
• Generate reports on catalog updates, stock sync performance, and process KPIs.
• Troubleshoot catalog-related issues and escalate when necessary.
• Automate the QC process and checks.

What You Will Need

• Bachelor’s degree in Computer science, Operations, Information Systems, or related field.
• 2+ years of experience in e-commerce operations, catalog management, or process automation.
• Strong understanding of data management, automation tools, and process optimization.
• Familiarity with ERP, or inventory management systems.
• Strong Python, Excel/Google Sheets skills; experience with SQL and Python or other data tools is a plus.
• Excellent organizational, problem-solving, and communication skills.
• Detail-oriented, proactive, and able to manage multiple tasks simultaneously.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.