Staff, Software Engineer

Position Summary...

Please note: This job is available in Sunnyvale, CA location only and no current or future sponsorship is available.

What You'Ll Do...

The Change Engineering organization is responsible for designing, building, and maintaining the processes and tools that ensure safe, reliable, and efficient technology changes across the enterprise. Our mission is to strike the right balance between stability and agility—enabling faster delivery of business value while protecting critical systems from disruption. We achieve this by leveraging automation, AI-driven risk analysis, and tight integration with DevOps, cloud, and observability platforms.

We are looking for a hands-on Change Engineer to help design, build, and optimize the systems and automations that power our enterprise change management process. This role is technical in nature and requires strong skills in ITSM tooling, integrations, and workflow automation. The ideal candidate will thrive at the intersection of IT operations, DevOps, and process engineering, ensuring that changes are executed reliably, safely, and efficiently.

• What you’ll bring… 
• As a Staff Software Engineer, you will be responsible for the following:
• Implementation & Tooling
• •    Configure and customize ServiceNow Change Management (or similar ITSM tools) to support business requirements.
• •    Automate workflows for change request creation, risk evaluation, approval routing, and change scheduling.
• •    Contribute to continuous improvement of change success and failure metrics.
• Integration & Automation
• •    Design and implement end-to-end integrations between ITSM platforms, DevOps pipelines, topology tools, and policy engines.
• •    Develop automation scripts/tools for pre-change validation, impact analysis, and post-change verification.
• •    Ensure data consistency and integrity between ServiceNow and cross functional systems.
• •    Enable automated retrieval of topology, policy, and configuration data to support insights and risk assessment.
• AI & Intelligence Enablement
• •    Integrate AI/ML models into the change engineering pipeline for change insights, risk analysis, and dependency mapping.
• •    Leverage retrieval-augmented generation (RAG) or similar techniques to provide explainable AI-driven insights.
• •    Build feedback loops where model outputs (risk scores, recommendations) are validated against real-world outcomes to improve accuracy.
• Required Skillset
• •    ITSM Platforms: ServiceNow Change Management (hands-on configuration and customization).
• •    Programming/Scripting: Python, PowerShell, JavaScript.
• •    APIs & Integrations: REST APIs, event-driven integrations, webhooks, JSON.
• •    Automation & Infrastructure: CI/CD tools
• •    Cloud Platforms: Azure, or GCP.
• •    Databases & Data Handling: SQL/NoSQL basics, ensuring data sanity and consistency.
• •    AI/ML Tools: Experience with LLM APIs, risk scoring models.

What You'Ll Bring:

• Overall 5+ years of experience in Software engineering,
• Degree (B.S. or M.S.) in Computer Science, or a related field

About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption.

People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer   By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people .The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $143,000.00-$286,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years’ experience in software engineering or related area.
Option 2: 6 years’ experience in software engineering or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 2 years' experience in software engineering or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1345 Crossman Ave, Sunnyvale, CA 94089-1114, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.