Technical Product Lead

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Overview

We are seeking a strategic and technically adept Product Lead to lead the modernization of our pharmacy platforms. This role will focus on transforming data strategy, automating workflows, and enhancing omnichannel patient experiences. A key responsibility will be to develop and execute a data strategy that generates actionable business insights and enables outcome measurement critical to enterprise success.

Key Responsibilities

• Modernization Strategy & Execution
• Define and deliver product roadmaps that align with modernization goals across data, workflow, and patient experience.
• Lead cross-functional teams to translate business needs into scalable technical solutions.
• Data Strategy & Business Insights
• Develop data strategies that support analytics, reporting, and decision-making.
• Collaborate with engineering and architecture teams to ensure data quality, accessibility, and relevance.
• Define metrics and KPIs to measure product performance, business impact, and strategic outcomes.
• Workflow Automation
• Identify opportunities to streamline pharmacy operations through automation and system integration.
• Partner with engineering and operations to reduce manual effort and improve fulfillment speed.
• Omnichannel Patient Experience
• Work with UX and omnichannel teams to enhance digital and in-store experiences.
• Integrate personalization, self-service, and communication tools to improve patient engagement.
• Agile Product Delivery
• Own and manage the product backlog; ensure sprint readiness and delivery cadence.
• Develop detailed user stories with clear acceptance criteria.
• Support UAT and quality assurance processes to validate features and readiness.
• Stakeholder Engagement
• Influence and align stakeholders across business, technology, and operations.
• Facilitate prioritization and trade-offs among experience, scope, and time-to-market
• Define and deliver product roadmaps that align with modernization goals across data, workflow, and patient experience.
• Lead cross-functional teams to translate business needs into scalable technical solutions.
• Develop data strategies that support analytics, reporting, and decision-making.
• Collaborate with engineering and architecture teams to ensure data quality, accessibility, and relevance.
• Define metrics and KPIs to measure product performance, business impact, and strategic outcomes.
• Identify opportunities to streamline pharmacy operations through automation and system integration.
• Partner with engineering and operations to reduce manual effort and improve fulfillment speed.
• Work with UX and omnichannel teams to enhance digital and in-store experiences.
• Integrate personalization, self-service, and communication tools to improve patient engagement.
• Own and manage the product backlog; ensure sprint readiness and delivery cadence.
• Develop detailed user stories with clear acceptance criteria.
• Support UAT and quality assurance processes to validate features and readiness.
• Influence and align stakeholders across business, technology, and operations.
• Facilitate prioritization and trade-offs among experience, scope, and time-to-market

Behavioral Competencies

• Strategic Thinking: Align product goals with business outcomes and market trends.
• Effective Communication: Translate technical concepts for non-technical audiences.
• Leadership & Accountability: Make informed decisions and lead by example.
• Collaboration & Negotiation: Foster team alignment and resolve conflicts constructively.
• Problem Solving & Adaptability: Think analytically and creatively to overcome challenges.
• Customer Focus: Prioritize user feedback and satisfaction in product design

Required Qualifications

• 7+ years of experience working as Technical Lead/Design lead/ Solution lead/Technical Product Manager.
• 5+ years of experience in distributed systems, cloud computing, and microservices architectures.
• 5+ years of experience working in agile product development.

Preferred Qualifications

• The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment.
• Strong business process acumen with experience in supporting business stakeholders.
• Business-level communication is a must.
• Facilitates dialogues that produce new perspectives and trigger recommendations for substantial innovative/enhancement, and analysis of consequences.
• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team.

Education:

Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)

Pay Range

The typical pay range for this role is:

$130,295.00 - $260,590.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/10/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.