Lead Business Analyst

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn, as Lead Business Analyst reporting to Executive Manager, Strategic Insights.

A bit about your role

This Lead Business Analyst role provides strategic performance and regulatory governance across Operations, ensuring outcomes against these obligations are met. Focusing on proactive analysis of processes and governance, change management and data accuracy, the role enables informed decision-making for the Operations SLT by integrating insights from various business units including Legal & Regulatory, Network, Customer, and Regional Development.

Key responsibilities include proactive performance reporting, impact assessments, stakeholder engagement, and Operational performance reporting, with a strong emphasis on collaboration and delivering actionable insights.

A bit about you

The ideal candidate is a strong communicator with the ability to influence senior stakeholders, including C-level audiences. They would have a strong understanding of how business processes affect performance, bring deep expertise in operational and impact assessments, regulatory frameworks, and performance reporting.

Proficient in tools like Power BI, or Tableau, they combine analytical capability with leadership, accountability, and team engagement. Their planning and organisational skills enable them to manage multiple initiatives and deliver strategic insights under pressure.

Life At Nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

We encourage you to apply even if you feel that you do not meet all the above qualifications. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We encourage you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application!

Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

To be eligible for this role, you must have full working rights in Australia.

Please note that this is a permanent opportunity and applications for this role will close at midnight 12th October 2025.

Worker Type

Permanent

Time Type

Full time